Hôtel Les Lumières - Relais & Châteaux

The quality of any hotel starts with the staff and they were truly excellent - helpful, friendly and thoughtful. Thank you. The room was very comfortable, the location super and we are able to get on-site parking. Breakfast was great and I have finally found a French hotel where the coffee is actually pretty good. The bar was really quite pleasant for a night time drink.

All was fine

The hotel was fabulous, our room was lovely, the staff were excellent and couldn't do enough for you. We only had one evening meal in the restaurant but it was really nice. We did not have breakfast. This is quite an expensive hotel but worth every penny.

Nothing

The hotel has beautiful, high-quality rooms with very comfortable beds. The breakfast is also presented very nicely, and the location is excellent. Arriving by car is surprisingly easy: access to the hotel is straightforward, the valet parking works very well, and when leaving, you can get back onto the motorway relatively quickly without having to deal too much with Paris city traffic.

The main area for improvement is the F&B service. At breakfast, the team seems to become overwhelmed relatively quickly when it gets busy. A simple coffee machine and self-service tea station could already help a lot, allowing the staff to focus on welcoming and seating guests rather than creating unnecessary bottlenecks. Already seen in other high class hotels and worked very well. At the bar and during dinner, the head waiter (again thank you very much!) had everything very well under control. However, he seemed somewhat on his own and had to give the rest of the team quite a lot of direction to keep things running smoothly (what caused some smaller problems at other tables). These are only suggestions for improvement. We very much enjoyed our stay regardless and would absolutely recommend the hotel.

Big cheers to staff, all of them were super nice, helpful and responsive: during the welcome, waiters and gentlemen who took care of our luggage and car. Beds and pillows very comfy, very nice design of the hotel and rooms. Location spectacular: vis a vis Palace, close to fine restos and 10 min from the old town and market Amazing surrounding during breakfast which had enough choice of very fresh fruits, cheese and meats. Great choice of tea and freshly pressed juices. If you are seated by the window, you can have great view of a Palace.

At the night of our stay there was a wedding so part of the hotel was closed for hotel guest which is a pity because we wanted to try the menu in the restaurant. However, the other things mentioned above made up for it.