The view from the breakfast room is nice. The breakfast is ok.

I did not get the room I booked. I got a double bed instead of two twin beds.

It was clean, well priced, great breakfast, good staff, easy to get downtown & to the bus station & airport.

No negatives- it is an older property & we were happy with it.

a price was agreed upon when the booking was made online, yet I was unable to pay with a credit card at the time when I arrived, on the last day I was leaving I was asked by the male receptionist to make an additional payment above and beyond the price agreed upon when the booking was made, which was about 80$ extra and they blamed booking.com when no other properties charged extra put a sour end to an otherwise excellent trip

they are very friendly and helpful

is good location and is comfy

Good location close to the centre of town and bus station. Quaint cosy room with comfy bed and clean bathroom. Very nice breakfast

Quiet rooms. Good breakfast, friendly staff. Nice view over the town from the top floor breakfast room. Central location.

Dirty bathroom, no secure parking (only on road in front of hotel in a busy area).

The hotel is aged, curtains , bedspreads were not too clean. The place , room ,noisy because it was in front of the main street .

Location was ok, although I spent only one night there.

The installations are very old and the room wasn't very clean. I think you should consider changing the carpet and the wall paper, both look very dirty and unpleasant. Breakfast really poor.

Nice partial view of lake and volcano from 6th floor room

Room was a bit rundown