The staff, hands down the most genuine people I’ve ever come across at a resort

It is dated, keep in mind it’s recently suffered a cyclone

Amazing friendly staff and service - all requests met and always willing to help us. the lagoon and free use of water activities. beautiful clean large pool. Quiet and relaxing grounds. Top quality delicious food and menu at the restuarant!! Special thanks to Mayank, Randolph, the two Belindas, Fiona, Shina, and amazing David who took us out on the catamarans.

we would love to come back when the lagoon is open. everything was amazing!

Staff and range of activities

Few things that were a bit run down but understandable being in the location.

le cadre est magnifique et les employés très sympathiques . Le buffet du petit déjeuner est très copieux avec un large choix de produits. magnifique vue en prenant le café! Agréablement surpris par la qualité du service ! merci pour votre accueil !

The location was beautiful. The local staff where amazing so helpful and friendly. Food was good although breakfast could have been hotter. Plenty of menu choices. Good evening entertainer.

This is an older property built over 3 levels with lots of stairs. The shower is over a deep wide bath there are grab rails. So be mindfull of this if you have mobility issues. This should be mentioned on the website. The first room we where given was dark and dingy and had major air con issues which took 4 trips to reception to have resolved. We where eventually moved to another room which was lighter and brighter. The toilet in this room need attention twice. Both rooms had grubby upholstery and in both rooms the sliding doors where hard to open and close. Room was advertised as having a balcony which was only big enough to stand on.

We absolutely loved our stay here at the Holiday Inn in port villa. It was our first time visiting Vanuatu and we had an absolute blast. The resort by far exceeded our expectations and it had everything we needed. The staff were an absolute highlight, so friendly and gave recommendations on places to visit etc. Paul, Mary, Jane and Belinda were amazing at reception and David and the team at the pool hub were fantastic! So many activities at the resort and we loved the on-site Catamaran and Melanesian night!! We just arrived back home and are already looking to re-book. 10/10

No faults! Loved it all

All facilities are great. Staff are all wonderful especially the GM who took control of our delayed flight in sorting our entitlement with the airline.

Nothing!

location was good but in my opinion price of the breakfast was too high.