Pam Thermal Hotel Clinic & Spa

Overall, the hotel itself exceeded expectations in many areas. The food was plentiful and delicious, and while the main thermal pool was a bit too warm for my personal preference, the cooler thermal pool was excellent and highly enjoyable. The fruit basket in the room was a nice gesture- thank you.

However, our experience was noticeably dampened by the service, particularly in the restaurant. The staff frequently neglected to clear our table, to the point where I had to take away the plates myself just to create space—yet this went completely unnoticed. It is a genuine shame for such a well-maintained property. The management should certainly encourage a higher standard of hospitality, as we felt somewhat overlooked compared to the attentive service shown toward other groups of guests.

- right at the foothill of the back of Karahayit (quiet surrounding, no traffic), a great hotel offering wellness and medical services at the same time. I have made use of the medical treatment of Nobel clinic - highly qualified, professional and friendly staff! The physiotherapy, the massage, the mud treatment and aqua gym next to the electro- and magneto therapies contributed greatly to my well-being. The hotel's different pools and spas are great. I requested and was offered a "quite room", though the evening life-music around the pool can be heard from anywhere (ends at 23.00). Great personals at the reception desk and in the restaurant.

I have four very positive comments about this hotel: 1) The welcome: we found a huge fruit platter in our room—apples, oranges, pears, peaches, apricots, and plenty of cherries—something I’ve never seen before, even in the world’s top hotels. 2) The food quality: I had read reviews where people complained about the food and had planned to go to a different restaurant if that turned out to be the case. However, the food was excellent; either the hotel has made great improvements, or those comments were completely unjustified. The buffet was superb, featuring fresh raw vegetables and fruit; the cooked dishes were delicious and varied on both nights we dined there; the rice accompanying the dishes was exquisite; and for those who prefer it, there were even homemade french fries. 3) The spa: it is fully open with both indoor and outdoor facilities, including pools with iron-rich water. Furthermore, everything is accessible until 11 PM; while using the spa can often be a hassle at other hotels, here it is easy, and you really feel like going—and coming back. 4) The entertainment: there is a belly dancer every evening at 9:30 PM at the poolside bar; it’s a nice touch that really livens up the evenings. Owners of many other hotels should look at this place to learn how to treat guests properly.

Nothing

Pool, spa, hot spring,

Food was like school dinners and there was no speciality restaurants, just the main restaurant and an a la carte menu. we had a room with no view at first even though the hotel was clearly nowhere near full. After we complained we got a better room.