Чисто, гарно в номері. чудовий вид🥹

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It's easy to collect the keys - there's a reception desk not far from the property itself. The staff is very friendly, they explain in detail how to find the property, etc. The location is amazing. We took room "Khreshchatyk 15", and it's just in the heart of the city, very close to the Maidan Nezalezhnosti. The room has a nice design. There's a kitchenette (without a cooking plate, but with a microwave oven and a kettle).

The furniture is a bit battered. For some time during our stay, there was no water in the building. Since it's old, I guess this might happen sometimes. The room could use a second chair - it would be more convenient to eat together since there's a kitchenette.

Location, facilities, customer service.

The need to obtain the keys at the other location.

Location is really very central and perfect. Reception ladies were extremely friendly and professional, solving all problems and in touch very fast. There was a cooler with a fresh water near the apartment.

The apartment looks and feels quite tired and needs renovation of furniture, towels, sheets etc Looks more fancy on photos then in real life. In my apartment there were couple of broken items, reception ladies instantly offered repair, but I didn’t have time to deal with, so just left it. Cleaning is once a 4 days, I don’t think it is ok. I remember I was staying in one of their apartments around 4-5 years ago, that time it all was new and fresh. Now the overall impression is OK but not WOW.

Service was good and convenient