Friendly staff, got an upgrade to a private room instead of dorms. Food was delicous, breakfast was oke. Snorkel area in front of the resort was very chill. Nice location, resort on a seperate island. but there is a boat going continously and easy to take a bus to the city centre. Happy to stay here!

Not really, dive shop was not ready but should be now.

There was very little to like. The only positive was the boat ride to Mele Beach Bar where we were greeted and felt comfortable.

Everything. The island itself is so run down that it shouldn't be opened to tourists yet. There is hardly any sand, rather tonnes of washed up coral and BROKEN SHARDS OF BEER BOTTLES all over the beach! The staff working behind the scenes to clean the island up are lovely and always greeted us when they were busy raking or cleaning. The front line staff (Pauline) and bar staff were horrible. Never have I ever met such rude Islanders in my travels. They were not helpful and seemed angry all the time. Earing breakfast was like sitting in a cell, afraid to ask for anything because when I did ask for hot water to accompany the tea bag, was bitten of. Perhaps they could swap places with the landscapers because they clearly ddint want to be there? The room was bare and was minimal. My husband had to go around the bungalow and fix all the misquto shutters onto the house so we could open the windows. We also had to hunt down a kettle as there wasn't one in the room. Hot water shower taps were barely hanging on and didn't spit out hot water. We had to boil hot water and mix it in a jug with cold water to bathe my kid - I didn't fancy throwing him in cold showers. The only swimming pool was so dirty, they only picked the leaves out and left the debris at the bottom. Nobody ever cleaned it while we were there, the water was murky and expected people to swim in it - which some did. The photos they've got listed are perhaps pretty covid and are not a reflection of the "resort" itself. A serious staff overhaul is needed.

It was an enjoyable weekend, free kayaking, nice pool, free breakfast, nice food at an affordable price and nice ocean view from our room. Nice customer services especially from the bar and the gift shop. We enjoyed the snorkeling to the underwater post office and the reefs. The lady bar tender was really friendly and briefed us all throughout our stay.

The sad thing is we had to ask questions to the bar tender to brief us a little about all the activities. Well, the reception should be able to brief the guests, during check ins in order to avoid any types of confusions. And it was not really quiet in the morning.

Wonderful staff made us feel very special. We had a fabulous time and thoroughly enjoyed getting to know all the staff and other guests. Loved the snorkelling and riding the ferry boat (great that it is available 24/7).

A suggestion for when things get back to normal. If you reduced the price of your menu (including drinks) by 25% I believe you would sell 50% more. Most travellers don’t mind paying 20% more than locals for a ride in a minibus but the all do mind paying 120% more.