located in a quiet and peaceful area, near the underground (U6) that can be used to reach the city center in less than 10 minutes. Rooms are spacious and clean

Good "out of town" hotel with close access to the U Bahn. Looks like it's had a recent refurb so the rooms are nice and the general facilities good

It is a business hotel so it's not exactly full of character. Does the job though and is a good all rounder

first day i arrived they said they dont have concierge in the hotel and the rooms were not that clean and they had a renovation which no one told us about it and they started early in the morning like 7 am.

great interior and rooms, very friendly staff.

Exterior design of the building is very poor, Breakfast is very overpriced.

Nothing

Since I checked in yesterday noon i report a major issue in the toilet and they promised me to fix it on the same day but they didn’t then I called them back last night and they promised me to fix it this morning. now i just come back to my room at 17:50 and find out, they didn’t fix the flooding water in the toilet and the water is everywhere. I call the reception and Mr hero. Answer me. After I explain the issue I have and he said: I cannot do anything for you, the plumber in this hotel in vacation Friday, Saturday Sunday and he will be here on Monday. I think this is unacceptable. Someone check in your hotel and have an issue for three days and nothing you can do also he refuse to change the room. I need someone to financial compensation my trouble also I need someone to call me right away with a solution, not Mr hero.

Excellent connection to Lufthansa bus for the airport.

location and size of room

No proper cleaning and they are always short of staff. So no proper service

Mostly a great stay except for a few things. Bed was nice. The balcony on our room was a nice surprise. Always great when the hotel gives you a fridge in the room. Rooms were clean. Bathroom and shower were great. Staff was friendly. Location was very easy to jump on the Ubahn and go downtown.

The main problem was the pillows. We had a nice big comfortable bed with only two very sad flat pillows. We called down to request two more pillows, which were brought quickly, but they were also flat. We had to stack the two pillows under our heads to be comfortable. Hotel was so nice, but in the room was only instant coffee. Seemed like the kind of place that would at least have a small single cup maker.

The hotel was easy to get to and from the airport, the Airport Express bus stop is right next to the hotel which is extremely convenient. There are also a couple of metro stops near the hotel so we plenty of options when it comes to going places. The room is super spacious with a cute balcony space and is extremely clean.

The room, the location and the facilities. Comfortable stay.

The staff were absent and not very friendly. The receptionists were mostly sitting behind closed door in the room behind the reception. Not paying attention to people wanting help. One time that we had some drinks in the reception area we left the table with glasses and bottles on it, 5 hours later the same glasses and bottles were still there in the table. With one or two exceptions the staff were not overly friendly either.

The staff treat us very badly & they don’t care about the clients

next to metro U6 line get to center city in 5 min very affordable , clean nice fixtures bath etc upscale good quality for the price we paid

location

staff not very helpful

Super room very spacious very quiet area super beakfast eventhoug a little expensive 28€ /pers

Everything is good. Bed is comfortable, location is good. 5 mins walk to the express airport bus stop. There is a supermarket nearby. Room has a balcony, love it.

Nothing

Perfect location, easy to get there. Amazing breakfast.

Nothing.

ok.

had to ask 3 times for invoice (reception, email, phone). staff tried not to solve it but hand off to someone else. staff unfriendly and not helping me as a paying guest.