Pullman Munich

Great location

Nothing

The location was great, a few minutes walking distance from the train and just a short train ride to Marienplatz or the Theresienwiese. It was clean and very roomy. The restaurant/bar was a good place to unwind at the end of the day.

The staff didn't bring fresh towels or coffee/cream as requested. The app they use wasn't working and my request directly made to the front desk staff was ignored. There was nothing overtly unpleasant about my stay but there was no friendliness or hospitality provided. Very reserved in attitude. Still a great place and I would return

Business like, everything was functional, great location, U station just 50 m away - trains every 7 mins, Luftansa Airport Express drop/pickup spots just 100 meters away, proximity to Schwabing - food wise. You don't need a car.

It was business like and was expensive when I booked and was even more expensive later on - probably due to to OctoberFest starting. I have been in better 4 star hotels.

The property is located in nice and quiet place int be city, close the metro station U.

The AC wasn’t working well, so it was very hot in the first night. We were struggling to sleep. The staff also gave us promises which are not true. We asked for portable fans, we end up calling the reception many times, no answers or they told us they will bring to our rooms, but then we didn’t receive anything. After talking the manager we found out that the hotel didn’t have any fans at that moment and they didn’t tell us the truth. More to add, I requested since I booked the two junior suits for us as a family of six to have the rooms next to each other or at least close in the same floor. In the arrival, my kids’ room was two floors away from ours. Also, I requested while booking to have the sofa bed set ready for my kids, as we arrived late from the airport and they responded positively in the booking. However, nothing has been done in the arrival and we had to call them many times to bring sb to set them for my kids. The bathroom door lock in my room also was broken and not closed properly.