Just about everything, the food is excellent especially the breakfast The staff are very friendly, always willing to help you at the drop of a hat.

The sink in the bathroom would not drain. In room 7 if someone went to the bathroom during the night, when the light is switched on, it shines straight into your face. Perhaps turn the bed the other way around.

Good food, friendly staff, adequate facilities.

TV too small, no heating on arrival in room had to turn it on ourselves and then the room took a long time to warm up.

The breakfast was very good

The shower was broken and the beds very uncomfortable

Friendly staff who were accomdated all our needs.

Food was great, that is breakfast and Evening meal, well cooked and plenty of it.

For the price rooms were fine but would have complained if any dearer. Tiles missing in the shower, window ledges not wiped, bathroom sink plug had to be removed for water to exit.

Very friendly staff and the food was great! The room was large and had everything we needed.

Bed was a little lumpy

Lovely pub and area. Staff really friendly and accommodating. Breakfast was great.

Unfortunately there was noise from room younger people next to us as was a festival that weekend. Room could have done with a little touch up.

Breakfast was average at best, all the items on the full English were cheap products, they had 2 cereal options which was variety packs. Not great but it’s a pub at the end of the day

Unfortunately we digit stay in the end but the staff member I spoke to for another reason was extremely helpful

N/A

Good location for what we needed. Nice friendly staff. Very good breakfast.

Very good location for the nec and airport. The breakfast was nice and good for value with price. The cleanliness of the room was good as well.

The beds where so uncomfortable that it hurt my back and did not sleep well. The toilet was very cold and so was the room originally but managed to warm it up in the end. We went for food in the restaurant and the meal was horrendous and unable to finish it. We mentioned this to the waitress but she didn’t seem to be bothered. The doors are very heavy and the walls are thin so you can hear the slamming of the doors at night.

food was excellent

decor in room

Good pub food.

Beds not great.

You were made to feel very welcome as soon as you arrived. Place is lovely and clean , great location. Breakfast was delicious.

Nothing in our room, but in my family’s other rooms the mattress’s were hard & you could feel the springs. But that is the only thing that I would change.

Staff were very helpful and friendly, breakfast was tasty but lacking in variety

Basic facilities, mattresses need changing, double bed very soft, single bed you could feel the springs. Small TV only 3 channels to watch, no chair to sit and do hair etc overpriced for our stay

Great location. Lovely breakfast. Will consider staying again

Everything

Nothing

Clean and spacious room. Nice breakfast. Great location for the Genting Arena.

Matresses were a bit thin but bed still pretty comfy for a short stay.