nice barmen

A decidedly old hotel-it smells musty and dirty everywhere

Sector tranquilo

Tapete

clean, accessible to almost everything!

they don’t let family or friends visiting you! not hot water unless you let water running for 30 minutes!

Located near a few restaurants. And a good size shopping mall, about 20 minutes walk away. I was upgraded to a suite, which i truly appreciated. Breakfast was OK plenty of choice. But most of it wasn't for me.

Hotel is very dated, it could do with a complete refurbishment. The first room i was offered was not nice at all,

Every think

Nothink

rooms and staf

it is quite well located; the rooms are very comfortable. The staff are all wonderful and very eager to help

There are some things that are a bit dated and need improvement; the cable tv for one —there were barely any channels that actually worked and the rest was all useless screen fluff. One would expect more from a hotel that hosts foreign guests.

The friendly staff.. the cleaning of rooms everydays

Reception staff. Most of the ladies there were like not wanting to be there and always watching movies. If you would ask s9mething they would put a face like ...hello I am busy watching my movies.

Great place in that price range. Staff was very nice and helpful.

Hotel was very clean, staff were friendly and breakfast was great.

Staff was excellent except from main desk no that friendly and always busy watching stuff on their laptops.. other wise the hotel is fine

Facility (pool) and breakfast (location) were excellent. Al though you were in the hustle and bustle of the city stepping in to the hotel and the outdoor area you were immediately relaxed.

Was placed on 1st floor and there simply were so many minor issues that made the stay in the beginning very disagreeable. Lack of ice, key seemed to not work (kept it away from cell phone), there was no clock or remotes for television. The showering was terrible. very low water pressure and incredibly unreliable water temperature. Wonder if there was some issue that I checked in with national documents and not my foreign passport that it appeared I received different room type (lower quality) or because I did a booking.com reservation (combo of both).

everything

okay

the location

No complaints very happy

The best part of our stay was definitely the staff. This hotel knows what hospitality is to a T. Every day during breakfast and during any interaction we had with the staff was always above and beyond. The hotel it self was very nice, depending on the room some are more updated than others but my favorite part is the view of the pool and landscape of the outdoor yard area and enjoying breakfast outside everyday with great weather. Also the breakfast was top notch such a different variety every single day, gives you a taste of Salvadoran cuisine like plantains and tamales while including staples like eggs and beans. Well worth the price and will definitely return to this hotel next time I'm in San Salvador.

I’m waiting on a refund that they promised me. I paid for an additional night separately and they promised to refund this stay via booking but are now not responding to any of my emails….

dirty, low quality rooms

the staff and the location

the breakfast