iStay Hotel Ciudad Juarez

I liked the property a lot. The area for breakfast was pretty.

The air conditioner felt like a swamp cooler so it did not feel as cool as with an hvac.

I like that my dentist appointments were closed by and restaurants and easy to go downtown

I always stay at this hotel I think it’s my 5 time going to Juarez and never had an issue until this last time . The lady that did the cleaning accused us of smoking inside the room which was false . Just because she found a water bottle with cigarettes that was inside the trash she awesome we smoked inside the room . The rooms have a balcony so I would smoke outside the room in the balcony and I would throw the cigarettes buds inside the water bottle I didn’t know we couldn’t smoke outside neither until they told me and I stopped. I thought it was ok because I would see other people doing it but I should have none better . Anyway what made me mad was the fact that the cleaning lady looked through the trash to find the water bottle and right away said we smoked inside the room I don’t even smoke inside my own house . But all the rest was good .

Entire stay was great. You have 3 options in the area and we chose ISTAY. Glad we did. For the price, location and pool we were Happy. Oh and OSCAR the shuttle driver was exceptional. He helped translate and took us where we needed, without hesitation.

All was great.

Location was close to everything.

When I rented the rooms they were for 2 adults each and specified on my reservation. When the additional adults arrived I was charged and additional $30. The rooms were not worth the price. No refrigerator and limited above ground parking. Not enough towels.