The reception staff were indifferent and not customer friendly. They only refer to “system” explanation instead of finding solutions to the issues.

The staff and the manager were the best. Excellent location and really comfy room. Thanks!

Locations is perfect!!! Great service, amazing view from the window Convenient parking, excellent Wi-Fi, a large TV with good Internet in the room, visited the sauna and swimming pool. Rooms are cleaned daily, very friendly staff. Decided to extend the stay - gave a 10% discount. If someone is going to Ankara to visit the American Embassy - this is the best option to stay, the embassy is 300 meters away, you can walk.

nothing bad

Service was very good. Great food. Very clean. Super location!

I travelled with a colleague. The bathroom has a glass wall and people from outside can look when you take a shower. That is great when you travel with your wife, but not with kids or friends. The curtains couldn't be closed by the personnel working at the hotel. They tried, but something was broken there. So I trusted that my colleague turned his back when I took the shower...

Like happiness

nothing

The whole staff did their best to make the stay excellent. Special thanks to Mehtap for the hospitality.

Everything

Nothing

Location next to big shopping mall and restaurants, spacious room, good breakfast, good warm pool and spa facilities

staff doesn’t speak very good English, response slow