Grand Hyatt Incheon

We had such a wonderful experience staying at the Hyatt. The location was very convenient – just 5 minutes from the airport. 📌 What really stood out was the kindness and thoughtfulness of the staff. We had quite a lot of luggage, and Nico Jang kindly offered to drive us to the airport in a van. His professionalism and thoughtfulness went above and beyond. Since we were travelling with young children, his help made everything so much easier and stress-free 👍🏼👍🏼 Choosing the Hyatt was truly one of the best decisions we made. I highly recommend this hotel!!

Just a couple of small things: I found it a little inconvenient to have to wear a swimming cap and I couldn't find a kid's pool. I wish there had been some sun loungers or a small poolside bar on the outdoor terrace.

Good location. Breakfast was excellent and dinner was nice. Large room

Had to chase them for the extra bed in the room. Bit of a scramble for the bus to the airport although everyone did get on.

It was located at a perfect location close to airport and had free shuttle service

Location very convenient for the airport, the facilities are really good.

The offer of the buffet dinner at £50 a head is a stark contrast to the really good authentic Korean restaurants around the corner that would feed a family of four for less than that and with better quality food! I booked in January, so it was a bit of a surprise to turn up in August to be told they didn’t have a record of my booking. Apparently the hotel had split between east and west branches and not told Booking.com or me, so it was a nervy few minutes while I had to prove that I had indeed booked and paid some months prior. Eventually a room was sorted, but a bit of a mess considering it’s supposed to be 5*