This is a timeshare not a five star hotel. You get the room available from the owners of timeshare. If the owner shows up, they might make you change room (happens only in weekends), they make you sign a paper confirming you accept this, otherwise they do not check you in. Most rooms are not actually the one that is advertised in their ad with that amazing balcony by the sea. They are usually on ground floor so no balcony but a small patio in front, surrounded by bushes to provide privacy because the patio is right where the swimming pool is. It is not possible to see the sea because of the bushes (unless you stand up on your toes, then you can get a glimpse). When I complained, they trimmed the bushes down. Then you get a view over the pool and over the sea behind the pool (see pics for before/after). Staff was kind, I was there during xmas, it must be already difficult to work during those days and on top of that deal with a complaining client, but they kindly tried their best. I posted the pictures of the room's view before and after. I saw reviews complaining about the uncomfortable beds and run down furniture. In our case the room was comfortable including the beds, the furniture was some nice rattan furniture that looked nice and summery too. The air conditioning and the airing in the bathroom were however very old and super noisy to the point that if one uses the bathroom at night it's almost inevitable to wake up the other. As mentioned in previous reviews, couples have to sleep in separate beds so this may not be the right place for a romantic getaway. The beach area was very comfortable and quiet, there were plenty of spaces available and there were colourful fishes right where you go to water. All in all, this is a comfortable place but definitely not a five star hotel so it is definitely overpriced.

See above

-great location next to the aquarium and Mambo Beach -friendly and helpful staff -proximity to multitude of restaurants

no issues with this hotel

The size of the room was good. You get free parking near the hotel with a security guard. Beach and pool area by the hotel is nice.

All the very strict warnings all around in the room. It is notes everywhere about the huge fees you have to pay if you do this and that. It's not a very friendly way of communicating. The air-conditioning is very noisy and has few levels to regulate. We didn't have hand soap by the bathroom sink and went to ask for it, but that isn't something they usually have in the room..for us that was very strange not to have hand soap.

The service is perfect!!

Our room was conveniently located on the property. We were close to the office, beach, and pool.

We couldn’t sit outside on the balcony because there were too many mosquitoes. We were responsible for the doing our own dishes from breakfast, otherwise there was an extra charge of $75.00. We had to use the same sink to was the dishes in as we used for brushing teeth and washing hands and faces. A tea towel for drying the dishes wasn’t provided until the second last day of our stay. The toilet seat fell off and landed on my husbands toe. There was no kettle to boil water for tea.

i love the VIEUW that they have and very beautiful sea ….nice to swim in the sea ….

1 ) the design of the hotel is very bad and old , so I was room number 113b and every day I need to jump to enter my room or to go to the pool to climb a few stones because there is no way to get faster ….you need to turn around and walk a lot tho …. the PARKING IS VERY BAD IT IS VERY FAR …..and very expensive for a old room they are charging that alot of money only for the VIEUW that they have ….

It's a dream hotel for family. Ample bedrooms and a gorgeous Sea veaw. Besides, there's a blue water canal with very calm waters to swim. It was my second time at the sea aquarium and I do not have any regrets.

I gave a 7 grade overall, because in the last day there were no breakfast available (it was included in my fare) and nobody at the front desk knew why and did not offer any kind of refund or voucher to take breakfast in the restaurant in front the hotel. I was in a hurry to go to the airport and payed 21 dollars for each member of my family to have breakfast in front of the hotel and, after asking for it, I've got a refund of 20 dollars total (!). Financial, expectations and time loss.

The place is amazing! It has an excellent location and the beach is very nice. The staff is amazing too, they made us feel like home! Specially Alejandra, she helped us with everything! I highly recommend this place. The room was really clean and bigger than in pictures.

The staff

Old hotel . No bar , no atmosphère! Not very clean

Good.

The toilet was blocked and not flushing well

Nice and friendly area at Mango Beach with private separate beach area. Daily program offers (massage, pedicure, etc.) We had a great time. Thank you!

n/a

I loved the facility The employees are great

No other hotel you make down-payments The keys to the door does not work everything we try to enter. My husband didn't come I need my refund for the breakfast

Food was great. Ambiance was great.

Front desk staff not particularly helpful

The Hotel was really beautiful. We had our own beach and small bay, which was opened to the open water. we could book a lot of activities from the Hotel. Next to the Hotel was the dolphin aquarium. furthermore was the mambo beach 3-4 minutes to walk away. The restaurant, which is in the hotel was really good and very very nice staff. The staff of the hotel was really good and we could talk at any time with them. They helped me to book a car and to arrange that after we finished with our stay in the hotel that the rental car would drop us off at the airport. really good.

everything fine. A bit expensive. But this is a problem at every place on curacao.

The Resort is clean, friendly staff, nice pool area and amazing quite beach

The rooms could use an upgrade, interior is bit outdated especially for the price u pay. Went for Lunch with 10 persons and Restaurant food was terrible, while before was not the case when we ate 2 people, clearly they are not equipped to serve a big group at appropriate level.

the pools& Jacuzzi (hot!) location helpful staff the breakfast @ Ola’s the sea view

nothing

walking distance to mambo beach boulevard it feels like you’re on a private island with a beach that’s is not over crowded.

checking out

big rooms.. perfect for families. pool was lovely and beach. great value, great location

The restaurant next door was great. The staff was friendly at the resort. The pools and the bay and the location was wonderful.

The TV connect to one of the DVD players didn’t work. The controls for one of the AC units didn’t respond.

great staff, manager himself helped with our luggage

thought it was advertised as a sale but got charged full price non refundable

Big clean rooms with a perfect view over the ocean. Nice private beach.

The bathroom could use an upgrade

Great breakfast and nice pools

The "suite" we booked was more a simple room with two small beds instead of one large bed.