Casuarina Resort and Spa

Nice hotel with a nice beach. I like the room, staff, food, service and the beach all. They even offer free watersports activities at the beach. It has probably one of the best beaches in Mauritius and you don't have to rush to get a sunbed, there is always one available. We will be back to Casu if we come back to Mauritius.

All beautiful and nice.

Well located across the street from Trou aux Biches beach. The two bedroom family bungalow was comfortable and spacious, and we could not hear the party noise with the air conditioners on during the night. This was not a luxury experience, but was an adequate base for exploring the island.

We stayed during the Easter holiday, so I will give them the benefit of the doubt that some of these issues wouldn't have happened during a non-holiday time. The dining area was overcrowded and buffet dishes would run out and not be quickly replaced, resulting in stressful meals. An ordered drink never arrived. Staff weren't overly friendly or flexible (I asked the concierge if we could have our half board meal the next day be lunch instead of dinner, and was directed to go myself to the restaurant manager to ask, and when I got to the restaurant and found the manager, he said he had to ask HIS manager and I should come back in another hour to ask again... we ended up just giving up and skipping the meal that day). No one seemed to know much information about snorkel trips and we ended up on a boat that could not go beyond the reef (most of the coral inside the reef is bleached), which we weren't told until we were on the boat. One bedroom had a newer air conditioner that worked very well, but the one in the children's bedroom was old and leaked a lot of water on my child's pillow during the night and made continuous creaking noises, causing poor sleep. We had to ask several different staff before someone came to fix it, and it had the same problems after they did "fix" it. All lounge chairs are removed from the beach immediately when the sun drops below the horizon - we probably would have liked to linger a bit longer, but were asked to surrender our chairs. Both pool areas were crowded and it was competitive to get a lounge chair there. All in all it just didn't feel very vacation-y or relaxing.

V good breakfast buffet

If you want dinner but you’re not on the all inclusive rate, it’s very expensive (R2,000-2,500) for what you get.

Location only

Customer service needs to be improved by the crew. Additionally, the rooms need to be improved because it us very old. All facilities need to be improved since everything is old.