Springwood Tower Apartment Hotel

The location for us was great 👍 Room was nice and clean. Friendly staff. 2 Bathrooms was great. We didn't use the Restaurant but it is great to have it there.

Out on the balcony was noisy but we thought it would be because of the location. Not having Air-conditioning in the bedrooms wasn't ideal.

Friendly staff, rooms great size, modernised bathrooms with good size shower and very quiet

Bed not so comfy- Tv didn’t work great - phone not updated with lines to restaurants downstairs

Good size apartment with a full kitchen

The doors are pretty loud so it wakes you if people are entering/leaving near or above you late.

Overall the accommodation was comfortable and we had a pleasant stay.

While the accommodation was generally comfortable, there were a few significant maintenance and cleanliness issues that impacted the stay: ​The Mattress: The mattress is heavily worn and definitely needs to be replaced. It was extremely uncomfortable and made it difficult to get a good night's rest. ​Deep cleaning was lacking. There were huge cobwebs in the corners by the window pelmets, and a dead cockroach in the bathroom that was never picked up during our stay. ​I expected a higher standard of daily service for the price of the accommodation. The daily service was minimal (not mentioned in the welcome letter) —only the bed was made, towels were replaced, and while the dishes were washed, they were left out and never put away. I expected a more thorough cleaning service for the length of our stay.