Hotel Frances

Perfect location, they were so accommodating when you we needed to add an extra night. Staff is amazing.

the location,the staff , big room

the bathroom floor wasn't clean enough had hair from previous guest

Pros: Central to everything. AC in the rooms work well. Oldest hotel in the city which was cool to learn. Rooftop was ok, but the cathedral has a blocked view. One free drink at the rooftop bar but the bartender decided for us. I wanted a beer but they said Paloma’s only. Paloma was watered down. The larger suite at the top floor had a fridge. I guess only certain rooms have fridges.

Cons: Super dated. Mold in the bathrooms at the top. Not enough outlets in the rooms (2 total for the junior suite) Not all the rooms have a fridge. Bed is on the firm side. 3 small pillows for a large king bed. Bright yellow wristband for every guest that you had to keep on, we had a wedding in the city so it ruined the vibe. Mirror light and outlet in the bathroom did not work. No counter space in the bathroom so all our toiletries would have had to be placed on top of the toilet. In laws stayed in a larger suite at the top floor and they had leaking water all over the floor by the second day.

Centrally located

Bed were super uncomfortable and old to the point of sagging in the middle. The bed frame was sticking out and I hit my leg several times.