Eliza House

The room was located in a great spot right next to Hays station. This made it easy to get around really easy. Great restaurants food around. The room was large with two twin beds really cute fun well-stocked good size bathroom. Staff was very friendly and helpful on places to eat. Check in and check out we're both really easy.

Is like many of our stays in Scotland there was not much instructions on how to operate things like heaters / wall sockets for us Americans coming from abroad. But that's okay we figured it all out by the end.

Staff were friendly and very helpful. It was also a nice touch with the complementary breakfast snacks along with hot drinks every morning. It was great value for money!

The shower was faulty during our stay but we opted for baths instead anyway so wasn’t a massive issue.

Good location, 20mins walk from Princess Street

Large Room

Excellent location and 24 hour reception.

Broken shower and a smell of urine on all carpets in all hallways- lots of air fresheners but the smell was too strong! The shower was very weak and was a dribble and broke in the first day. We didn’t shower as it would never have rinsed shampoo out. Maintenance came and fixed the shower that would not turn off but it didn’t improve the flow of water. Stairs were really steep and we were put on top floor having to carry our bags up. On our floor there was work going on and a ladder outside on floor all the days we were there. There were 6 flights of deep stairs that smelt of urine.