Cocobay Unawatuna

This is a great hotel! We really enjoyed our stay. The room was spacious, clean, and tidy, and the hotel staff were incredibly friendly and welcoming. Nethmi, Malish, Upul, Pathum, and everyone else we met were exceptionally kind and helpful throughout our stay. The food was delicious, and the location is fantastic—just a few meters from the ocean. We honestly wished we had more time to stay a few more days and enjoy the hotel and its beautiful surroundings. We had a wonderful experience and would highly recommend this hotel to anyone looking for a comfortable and pleasant stay.

Nothing

The beach is right in front of the hotel, We upgraded to a room with a hot tub and private pool. The food was excellent, and the room was very comfortable. The staff was friendly and loved the hotel dogs as well!

The toilet needed to be filled with water occassionally to flush, which was minor issue. There should be more lights in the suites outdoor area- that would be nice for the private pool

Excellent location with private beach

Buffet breakfast would have been better. In La cart, choice is always limited.

The staff remained polite and accommodating during my stay and I appreciated being offered a late check-out, which helped with my airport transfer plans. The room was spacious and comfortable overall and the resort has potential for a relaxing stay.

There were a few maintenance and dining issues that affected my experience. The bathroom had an unpleasant smell during the stay and required maintenance visits more than once. Cleaning improved it temporarily as the smell of cleaner overpowered it but the issue returned. I also experienced repeated problems with the jacuzzi not functioning properly and eventually stopped trying to use it. The breakfast and dinner arrangements were more limited than expected as they operate on fixed menus rather than buffet service. Personally, I would recommend checking the menu beforehand and considering ordering separately rather than automatically choosing breakfast or half board. I also found the repeated promotion of the independent massage service uncomfortable and would have preferred a less direct approach, allowing guests to enquire if interested rather than being approached multiple times. The resort could do with asking the gentleman to not be pushy and tonnot invade personal space especially if it's a solo female guest. He frequently remained poolside while i was in my private plunge pool.