ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai

A proposito di questa hotel

Immerso in Mumbai, questo attraente hotel a 30 € per notte è un eccellente scelta per il tuo prossimovacanza. Located in Parel Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai features rooms and suites with city views.

Servizi

Piscina
Aria condizionata
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone/patio
Vasca idromassaggio/spa
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Giardino

Mappa di Mumbai

Recensioni

4.4/5.0
Eccellente(1.722 recensioni)
100% di recensioni verificate
10.0
Apr 2024
Mostly soothing stay
Let’s start with the fact that we are staying here for the past 17 days straight (some through booking and some direct) and are looking to extend for a day or two more and have not got a very positive response/solution from the reception team today so I have left the hotel in a bad mood and stress today. Now First of all the positives: for us it has been the people. Manoj at the reception has been beyond EXCELLENT! We checked in as we had a family emergency with just day and night long hospital visits and were in extreme stress. He not only made sure we had the best in terms of hotel facilities but also ensured we had nothing to worry about from the hotel booking perspective. Our trust in him is unshaken and we as a family thank him from the bottom of our hearts! Shubham and Sarvesh, we had only one dealing with but again, they put us at ease and were so amazing at easing out our stress. So Thank you! The Hornbys team has gone above and beyond for us. Fabian and his team like Hemant and Urfan always took good care of our needs and probably know our food habits by heart 😊 The hotel facilities are good too, although I couldn’t use much of it personally.
The negative for us: the people! I know it is ironic but in a same hotel, some employees can be so emphatic and some not understanding the situation at all is beyond me. Perhaps it has nothing to do with the training but about the person. Not so much understanding/empathy from Bhavna, Shabana and Mahesh/Manish (not sure of the name) Here is to hoping people like Manoj are promoted and can teach a thing or two to people about Customer Service and empathy.
10.0
Mar 2024
Very good
That’s
Extremely
8.0
Mar 2024
good
The room was nice and clean
Downloading the services manual which was not bright enough on my mobile
10.0
Mar 2024
Spectacularly cozy, relaxing , Conveniently comfortable An Out and Out a pleasurable trip
All Services - Breakfast, the room was the best and so dinner was scrumptious
7.0
Feb 2024
Ok but not a familie place
Friendlyness
More business than pleasure
9.0
Jan 2024
Very comfortable and decent location
The room was comfortable and staff very accommodating
Can improve the breakfast. It had mostly Indian foods. It also lacked space. Was quite overcrowded.
4.0
Jan 2024
Poorly trained front office staff, terrible check in and check out experience
Not much
Gave my prepaid room away and forced me to take a smoking room on check in. Blocked my key on check-out date so I had to run up and down to regain access to my room, leading to a delay in getting to the airport. Perhaps they are used to a certain kind of clientele so they take their guests for granted and don't trust them at all.
9.0
Oct 2023
מלון ברמה אחרת
המלון יפה בפנים. המזרון והמצעים חלום - הלוואי שיכולנו להעבירו קומפלט ישירות הביתה. ארוחת בוקר נהדרת. גם יש אווירה טובה. בערב גם כאן הכינה עבורי השפית מנה טובה מאוד ללא גלוטן. השרות בחדר האוכל ובכלל מעולה.
לא מקבלים אותך בכניסה למלון עם שתיה, למרות החום הכבד. המים בבריכה קרים. מקמצנים על טואלטיקה (אולי במקרה - היינו לילה 1). ארוחת ערב יקרה - כ2300 רופי לאדם. כשיצאנו מהמלון הוצעה לנו מונית מאוד יקרה לשדה התעופה - ב2730 רופי. מנגד, כשראה שאנחנו בהלם מהמחיר, על פי הצעתו הזמין עבורינו הסעה של הובר שעלה 362 רופי.

Domande frequenti

Quanto costa questo hotel rispetto ad altri a Mumbai?

Il prezzo medio per un affitto a Mumbai è 37 € per notte. Questo affitto è 7 € meno caro rispetto alla media.

Il parcheggio è incluso in questo hotel?

Sì, il parcheggio è elencato come un servizio per ITC Grand Central, a Luxury Collection Hotel, Mumbai. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.

C’è una piscina in questo hotel?

Sì, presso ITC Grand Central, a Luxury Collection Hotel, Mumbai è disponibile una piscina. Buona nuotata!

ITC Grand Central, a Luxury Collection Hotel, Mumbai accetta animali domestici?

Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"

Quali servizi sono disponibili presso ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Abbiamo trovato 12 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, è consentito fumare e parcheggio.

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