Hotel Sudu Araliya

Staff was very helpful and friendly. Food served at the restaurant was delicious.

In the roon shaving plug was lose and not working.

Amazing helpful staff and delicious food

Not at all

The location and the staff. They are very friendly and courteous. Well trained staff.

If the shower cubicles were more clean it would have been better. They were not good enough in comparison to the other facilities.

A great location, with free parking and very large sized rooms. Food was of a good quality and generous portions.

The AC was not that good in the rooms. Room cleanliness could have been better. Food Items that I ordered at dinner time were not prepared however these were not charged for. The biggest issue I had, was this hotels apparent ‘policy’ to charge guests upon checking in, I’ve stayed in hotels all over the world and I’ve never experienced such a demand in my life, especially as I was planning to settle the entire bill upon check out as is the norm. I genuinely felt that I was treated as a 2nd class citizen and was not looked after or made to feel welcome especially by the reception staff. I have my suspicions as to why I was asked to pay at check in, however I’ll take this up with the hotel themselves. All guests should be valued and treated equally and unequivocally, this is definitely not the case for this hotel.