we cannot judge vs other ryokans because we didn’t experience lots of them but this one was really good for us. the staff is incredible, so much kindness. you can go around, enjoy the baths, food is good too. the staff transported us from the bus station to the ryokan, same when we left. they let us umbrellas to visit the village under the rain at night. they answered to all our requests and explained us all the basics to know upon arrival.

nothing

Beautiful and peaceful with friendly staff. We had such a lovely meal and pleasant time at the onsen.

The street to the ryokan is quite narrow.

The location is good if you reach the kurokawa onsen by bus. It's very close to the bus station. The hotel staff is very kind and considerate. The dinner and breakfast are extraordinary. Highly recommended!!

Nothing

very good service, nice hot spring and food.

Room was spacious and comfortable. Dinner was beautifully presented, with a hit of fusion elements, and every dishes tasted great! Outdoor onsens were beautiful. The staffs were also very kind and friendly.

Room decoration was a bit bland. That's the only one tiniest of a problem I can think of.

Vert Nice dinner and the good smile by staff

good

little old

Ryokan is beautiful and nice. Staff are very nice.

Amazingly nice people and cozy place

It was really cold outside and the air inside was a little chill.

Great, attentive staffs. Clean, hot Onsen available to use throughout my stay.

The room's wall was quite dusty. Toilet smells abit bad.

Location is wonderful. staff were professional, friendly and very helpful. Food was amazing. Ryokan was well kept and generous in size.

If eating while sitting on the floor is no problem you will enjoy the experience. Our room came with western beds but the mattresses were hard.

The entire staff was wonderful as they provided excellent, friendly service throughout my stay and took care of every detail, especially クインちゃん! The dinner and breakfast were both delicious and very satisfying, and I very much enjoyed the onsen.

The onsen felt very private and relaxing being up high and overlooking the river. Only a few minute walk from the center of town, but that is also what made the onsen so relaxing. You can hear the river bubbling in the open-air bath. It is not huge, but during the weekdays the onsen is not crowded at all. Dinner and breakfast were also spectacular, I didn't know I would get that much food! Everything was served beautifully, definitely worth the price.

I am not used to sleeping on a futon, so that is a bit hard to deal with, but if there are extra futons in your room stack another one! Or if you don't like being on the floor, get a room with a bed!

Dinner was good

The staff are incredible. We do not speak Japanese, and they had someone to help us who was perfectly English fluent and was willing to help us with any questions we had. Everyone rushed to help us with bags or our shoes. The food was delicious and the futons were very soft. We enjoyed the onsen where you can hear the sound of the rushing river below. The location is very central to the shops and other onsen hotels. Our room was large, spacious, and very clean. The hotel is relaxing and I never heard other guests. Would stay again.

Location and staff very nice. Private onsen available

Room could be more comfortable

The staff on the door say “welcome home” when you enter Ryokan Wakaba, I wish my home in Tokyo was as nice as this place! The loveliest and most helpful staff. Unbelievably picturesque location. Amazing baths. Fantastic food. Thank you!

Nothing... this place is amazing.

This was the perfect place to experience a typical japanes Ryokan! The staff was doing everything and surpassed themselves. There are plenty of Ryokans in the little town to chose from. We were very happy with out choice, cause it's compared to some of the other options a rather small one. There are pretty big ones too, with busses and tourgroups staying there. Not this one. We had a very lovely room. We went for the mix out of a tatami area and regular beds. If you wanna sleep on the typical futons, they have those rooms too. Big onsen area! I would like to single out the dinner though! The dinner was just awesome! Regarding quality of the food, variety and presentation. You could literally stay there just for the dinner alone.

In general Ryokans in Japan are seriously expensive. This one is no exception.

Pick you at the bus stop, have private onsen, great and attentive staff, big room at the annex, near the center of town, kaiseki dinner serve either roast beef or horse sashimi, brings you back to the bus stop

Outside shower room, nice to have english menu on both dinner and breakfast

very good location, warm and helpful staff, providing special meal, very good service, delicious meal, good onsen quality, affordable price

none

This hotel locates just off the centre of the town, walkable from bus stop, close to the road but quiet and have relaxing atmosphere. Friendly staffs with amazing hospitality. The room is very spacious, cozy and have everything you would expect from traditional japanese ryokan. In-house onsen is good, with private bathroom available (get key from the front). The staff also dropped me off at the bus stop after checked out. If you love onsen, Kurokawa Onsen is the best place to go and Ryokan Wakaba is one of the best choice to choose. Wish I stayed longer --- only 1 night is really not enough.