Clean

Nothing

Location

Breakfast and billing in home country location which charged more conversion rate. Almost 500 dhms more.

Exceptional location and a good breakfast layout. Overall a strong recommendation for travellers.

Perhaps an absence of baggage porters was a miss. But overall not much to complain about.

Location

None

This hotel is impeccably clean and well-maintained, located in the luxurious Orchard area. Most shopping malls are conveniently close by.

Nothing

cleanliness and accessibility to malls in Orchard

There’s a variation in daily breakfast, unlike other express hotels wherein they have same menu everyday . The staff are so accommodating, specially the cleaners .

The bathroom is small , water from the shower goes outside even the door is closed.

Location is great.

Everything was perfect

All the staff was so welcoming. The cleaner was polite and cleaned rooms very well. Security was hands on with helping with our luggage..Thank you all..

N/A

great location good staffs

no swimming pool

Convenient, comfortable, friendly staff

No swimming pool and bathtub

Convenient location.

Dies not have a lot of food choices

Location very good

I booked 2 rooms for 1 night stay. Both rooms were clean and tidy. Easy check-in/check-out process. Breakfast was good. Very prime location near the Orchard Road. A minute walk to Paragon Mall. You may walk along the Orchard Road to shop or to eat whenever you want. Easy access to public transport like MRT. The nearest MRT station is Somerset around 5 mins walk from the hotel. Overall, a good stay for a short-day traveller.

The price is quite expensive for one night stay.

Perfect location, just around the corner of the Orchard road center with plenty of food and shopping options nearby. 5 minutes walk to Somerset metro station. Breakfast is included in the room rate with reasonably good options and you can also pack and go if you got an early flight to catch. Room is clean and spacious. The best is the staff here, they are very welcoming and accommodating from reception to the cleaner lady. Overall a very pleasant stay, will be back.

Nothing that I could think of.

Location, free breakfast,staff at the dining area during breakfast very considerate and friendly. The Chinese male manager at the desk very helpful and the older Chinese Security very friendly and welcoming 😊

None

Location and big room

Price

Central location

No lock on the toilet/shower room door. Toilet/shower room light unfortunately wakes all the other occupants in the room.

The location

The breakfast place was overly crowded, the restaurant/breakfast space and the number of rooms were disproportionate. Hence to me it seems that the hotel willingly takes its guests money but don’t want to provide the equivalent comfort.

The rooms are too small

No service You have to be prepared to take your luggage to your room despite paying more than USD200 per night …

The hotel does the job well for Orchard road shopping and activities. Everything is walking distance. No hassle catching a taxi.

The breakfast is rushy and crowded. The peak time has queuing

早餐還算可以，如果有豆漿會更好

WiFi是否僅限連結一台電子產品？希望是我操作不當。 如果可以同時連接手機和NB更好

Breakfast ok & pretty accommodating reception especially the ladies.

Pretty small room, not enough toiletries, no porter to help with the luggages especially if you are senior travellers. Very expensive accommodation for what you get.

Clean and quite

Location was great

No swimming pool

Location is perfect. Breakfast was good as well.

Great selection:-)

Bit more seating room

All

My Mom slipped in the Cafeteria during breakfast time due to wet floor. I thought it was just an accident. Staff run over to us to ask if my mom is okey. Thank God she was.

Great Orchard Road location, breakfast and well appointed room. Lawrence from Reception was super helpful when we checked out and needed a taxi to the airport when it was pouring with rain and taxis were hard to come by. He also made us very comfortable in the eatery area whilst we waited for the taxi.

The bed was quite hard and uncomfortable for me but the reception and room service departments helped out with some extra bedding with no hesitation at all.

Great staff. Very Clean

Not much varieties for the breakfast.