Tradizione Giapponese al 100%

Very friendly staff, really tried to communicate with us in English and were extremely helpful. They drove us to the station and were able to accomodate for our dietary restrictions for the dinner. The dinner was AMAZING and the private room in which is served had a lovely view of the town. I had planned to propose to my partner during dinner and they helped me with planning for this and made it very special even at very short notice. The room was very very spacious and very traditional, near a waterfall and it felt like we had our own little private corner of the forest. The private onsen was lovely and very relaxing and set in the middle of the nature, it comfortably fit two people. The Samue they provided was so comfortable too!

The bath salt provided was almost empty and I wished it was refilled (although I didn’t ask and am sure they would’ve refilled if I had). I wished the vending machine sold water.

Stile tipico giapponese e casa ampia, tra le poche a Beppu Onsen prenotavile gratuitamente a uso personale 50 minuti Cena abbondante e di qualità Possibilità di relax

Orari fissi di cena (ore 18.00) e colazione (tra le 8 e le 8.30) Alcune parti un po vecchie e più che old style Prezzo pagato forse eccessivo rispetto a qualità globale (ma io prenotato un sabato che costava forse di più)

The backdrop and grounds were gorgeous, overlooking a damn and river flowing down the mountain. Very zen

The buildings were tired and needed maintenance, doesn't look like they've been updated in 30+ years. Old TVs, damp and mould in the bathrooms, uncomfortable beds. Definitely not what you'd expect given the price of the room. Unfortunately the dinner and breakfast weren't included in our booking which was the main reason we'd booked a Ryokan in the first place. We tried to add these on the day as we arrived early but they simply said it's not possible. Not great customer service, they seem to be understaffed. Be careful when selecting your booking options