The bathroom was very nice

The main property may be 4 star but the courtyard rooms most certainly were not. Very dirty windowsills, chipped paint work, damp up the wall in the wardrobe cupboard, cheap plastic bedside lamps....room looked nothing like the ones in the house. If you have a dog you can't stay in the house so it's a courtyard room, that's fine, but the price should reflect this and 'simple rooms' as described on their website should not mean old, dirty and on need of maintenance. The room as a whole smelt of damp dog. I passed my concerns on at check out.

The breakfast was very nice

My courtyard room was poor and the worst room i have ever stayed in

The parking arrangements at this hotel are poor. I would have thought that a resident would have had an allocated parking space. I had to park on the lawn because non resident diners' cars were occupying the parking bays.

The location and brilliant Breakfast A pleasant individual flavour of good customer care. Without being in a chain of hotels Loverly....family welcome Thankyou

Parking is a bit hear and there. but OK if you use the grass ...it does not seem to cover the number of rooms ? For off road parking.... But I am sure this could be managed. No Black Pudding.....oh no

Lovely staff Very helpful Great breakfast Courtyard rooms lovely

Nothing to dislike

Nice room, beautiful hotel, quiet and very relaxing

Unprofessional staff, poor cold water pressure, no "don't disturb" label, low quality of bfast, lack of information in the black room book, poor signal of WiFi

Breakfast excellent

No complaints at all

Excellent breakfast

I did expect the breakfast to be included (hotel website did say free breakfast)

The breakfast was excellent so was the two men that looked after us, they made us very welcome and the food was lovely.

The young girl that showed us to our room was ignorant our granddaughter traveled with us she wanted to know where her room was the family room she sent her to the wrong room and we had to ring my daughter to tell us where the room was located we where in the courtyard my granddaughter was in the house.

clean, comfortable, located close to where we were visiting

slightly impersonal bar, used mainly as breakfast room, not a comfortable friendly place to have a drink

clean and well placed for travellers exploring the area

all okay

The bed was comfortable and clean , the housekeeping was very good ,I had a fall in Minehead we arrived very early and it was to soon to book in . I was in a lot of pain thought I had broken my kneecap, after a while about a hour ,I phoned the hotel and asked if we could book in early which was two hours before the actual time to arrive ,they said okay to come.When we arrived we were showed to where we were staying, and the lady proprietor a lady was concerned and asked me if they could do anything for me,I thanked her and said no thank you, I would call my daughter as she lives about twenty minutes away from the hotel. I appreciated the concern.

First the carpet when indoors we never wear shoes , so my partner walked around the room putting things in order and after all the trauma lay on top of the bed to rest, I made my way to the bathroom and when I came out I was shocked at the sight of the bottom of my partner’s feet,they were filthy there is the only way they could get like that was the carpet. Next the bathroom , absolutely nowhere to put your toiletries, a glass shelf over the sink,and if you put anything on it it will slide off into the basin. Lastly when it finally rained you could feel the damp in the room the paper was lifting off the wall, also I had birthday cards on the window ledge starting to curl.

pretty properly great location for our stay

nothing, everything was great

the rooms are clean,mattress comfortable, there is also a space with two armchairs where you can enjoy tea or coffee in a calm peaceful landscape.

the staff was super helpful and kind

Comfy beds, spacious room, lovely decor, friendly staff, gorgeous listed building with modern facilities

During the unprecedented heatwave, a fan would have been good as the sash window was limited on opening and fell shut on its own several times (including during the night)

Location - very good. Food - very good Staff- very attentive and hard working

Additional unexpected charges for coffee when no information was given.

Food was excellent

Nothing

Lovely clean hotel