Zilwa Attitude

The location, the beautiful tropical setting, the rooms, the restaurants, the pool areas, facilities,water sports and the attentive staff.

There was nothing to dislike.

The location was excellent - the gardens were very well maintained - layout of the hotel and the communal areas very well designed -our room was spacious and comfortable The specialty restaurants can be recommended. - liked the Indian and Thai restaurant equally. The food at the buffet restaurant was of a high quality and you are spoilt for choice - many tasty well-presented options

The very uncomfortable little wooden bench on the patio - rather replace it with another comfortable designer patio chair that was a joy to sit on and relax while enjoying the view and garden

La struttura è bellissima, molto ben curata da tutti i punti di vista. Ci sono 3 piscine dislocate in tutto lo spazio davanti l'hotel e 3 spiagge con mare calmo di facile accesso. In tutta l'area delle piscine e spiaggia ci sono tantissimi e comodissimi lettini. Gli asciugamani sono forniti dalla struttura con cambio giornaliero o quando preferiamo. Essendo un hotel molto ampio quindi con tante persone non c'è confusione anzi, c'è molta tranquillità e non c'è bisogno di fare le corse per aggiudicarsi il lettino. Anche zona ristorante molto bella circondata dalla piscina (atmosfera rilassante) è molto tranquilla, il ristorante apre alle 18.30 e chiude alle 22 quindi non c'è mai ressa al buffet che fra l'altro è sempre rifornito abbondantemente in tutta la fascia oraria. Ci sono anche altri 3 ristoranti (indiano, Mauriziano e Thai) che vanno prenotati qualche giorno prima e sono compresi in quasi tutte le tariffe (noi avevamo HB e 1 volta potevamo accedere a tutti e 3). Le camere spaziose e molto pulite, cambio giornaliero asciugamani. La bellezza di svegliarsi davanti al mare non ha eguali. Il personale è sempre stato gentile in tutto, sempre sorridenti e disponibili. Il giardino molto curato e con tanto personale per la manutenzione. In spiaggia ci sono anche attrezzature gratuite per la clientela, pedalò, canoe e una zattera che ci ha portati nell'solotto davanti (sempre di proprietà dell'albergo) un posto esclusivo con circa 20 sdraie e possibilità di pranzo, molto suggestivo, consiglio almeno una volta di andarci. L'hotel dista circa 1 ora dall'aeroporto, noi avevamo la macchina a noleggio e lo abbiamo raggiunto facilmente. Abbiamo soggiornato nel mese di agosto (il loro inverno) ed abbiamo trovato sempre un tempo bellissimo, temperatura diurna sui 26°/28° e serale sui 18°/20°, vento leggero e piacevole e non umido! Insomma consiglio assolutamente la struttura.

Se devo trovare qualcosa ma solo per un gusto personale, pietanze un pò troppo piccanti e speziati. Ma c'è una bella varietà di scelta quindi ci sono anche alternative, anche pizza.

The overall atmosphere of the hotel was beautiful. The property is very photogenic, and we were able to take many great pictures during our stay. The rooms were comfortable and had enough storage space. Room cleanliness was excellent throughout our 7-night stay. The beach towel service was very well organized, and the towels themselves were of great quality. The evening entertainment and shows around the main bar were enjoyable and added a lot to the experience. The staff were exceptional. Everyone was warm, friendly, and helpful, especially Poorvi and her colleagues, who always went above and beyond to assist us and made us feel genuinely welcome. Despite some shortcomings, we still had an enjoyable holiday overall thanks to the positive atmosphere and the people working at the hotel.

The hotel's location is quite far from the main attractions. The airport transfer took approximately 1 hour and 10 minutes, and most popular tours and sightseeing spots were also around an hour away. Although we informed the hotel that we were celebrating our honeymoon, no special arrangements were made. We were told that honeymoon amenities are only offered to guests who book directly through the hotel's own website even though it was exactly same price. The rooms had poor sound insulation. At around 3 a.m., we could clearly hear our neighbors having a conversation, which affected our sleep. The Wi-Fi was extremely poor. Downloading a 200 MB video took around 30 minutes, and the connection frequently dropped around both the pool and beach areas. Although there was a huge variety of food available, only a small number of dishes were actually flavorful and memorable. Vendors and tour sellers regularly approached guests on the beach. Even after explaining that we were not interested, we had to repeat the same conversations almost every day even while sunbathing or trying to sleep. Service around the pool and beach was disappointing. Waiters seemed to take orders only about once an hour, and only if you managed to get their attention. The all-inclusive package did not provide good value for money. It cost almost twice as much as the bed and breakfast option, yet the alcohol selection was very limited. Most included cocktails were local rum-based drinks, while there were only a couple of whiskey and vodka options. Many well-known classic cocktails required an additional charge, which did not match our expectations of an all-inclusive experience.