Royal Star Beach Resort - Couples and Families Only

Three essential aspects 1- Staff's Kindness 2- Outstanding Location 3- Tasty Meals 👌🏼

Swimming hours (pools & sea) are limited to 6 PM; I didn’t inquire about the reason, but they must have a legitimate explanation.

Place

Food

First and foremost, all the staff without exception, are delightful, friendly and cheerful. This is the most important thing. The buffet service food and inclusive drinks are a good standard and the Chinese a la carte restaurant is exceptionally good. The pool area and especially the beach area is beautifully laid out, and the shop is well stocked. Our room and terrace are a good size and the shower works extremely well. The general manager is a very nice man and spoke to us several times during our short stay. I'm sure he is one important reason why the staff appear very happy and therefore offer very good service. The lovely gentleman on reception very cheerfully and patiently helped us with our onward flight boarding passes when my internet connection wasn't working well. All in all a very nice place to spend some time in Hurghada.

The only slight negative is the decor and finishes in some parts of the hotel could perhaps do with some upgrade, though this would not stop us staying again.

- Staff - I need to give big kudos to the entire hotel staff, especially MOUSTAFFA!!!! The kindest and best room-cleaning service I had in my life. Moustafa cleaned our room 2 times a day, brought us cookies in our room every day, and different towel decorations as well. Big kudos to everyone else as well, always smiling and welcoming. Well deserved tips we gave them. And to our biggest surprise, EVERYONE SPOKE FLUENT ENGLISH, which is a major plus. - Food - food was excellent. Many of our friends had issues with food/drinks in Egypt, but the food was diverse and very similar to our home cuisine. The only complaint about our food is that it LACKS FRUIT, only melon, oranges, dates, and once or twice watermelon. - Souvenir shop - the hotel has a shop inside with lots of souvenirs. Be sure to haggle, since the prices are never of fixed amount. - Reception - easily swapped USD to Egyptian pounds and vice versa, very polite, gave us a welcome meal and drinks since we arrived at 3am

- Internet - NO INTERNET. We spent around EUR 200 for the eSIMs, since Egypt has one of the most expensive e-sims in the world. The hotel WIFI is paid 20EUR/7-day stay, which makes no sense whatsoever - Beach - The water on the hotel beach is very shallow, full of corals, and unswimmable. There is an alternative beach of the hotel next door which can be used instead - Drinks were served in the most miniature cups in the world; SUGGESTION: purchase large plastic cups in the store inside the hotel and let the staff pour drinks in those cups instead, we found out about this unfortunately on the last day of our stay