L'antica Locanda Dell'Orso

Location was excellent and very safe

Mattress in bed bit thin

Excellent location, right near the Piazza Navona. Local attractions are easily walkable. Iana was so welcoming and helpful!

Because there are no staff that stay at night, there was no way to enforce the quiet hours.

Iana was so welcoming and helpful anytime we had questions. The location was outstanding, right near Piazza Navona and within walking distance of the major attractions. We felt very safe walking to and from the hotel at night.

We had a little trouble finding the hotel, but as we are Americans, we aren't used to how small the signs are for businesses in Europe.

The location was very good, and the receptionist was really kind and promptly assisted us when we reported issues with the bathroom and the bed, changing the room for us. However, unfortunately, she couldn’t resolve the other problems, especially those related to the poor quality of the walls.

The main problem was the poor quality of the walls, we could hear everything, really everything, from the neighboring rooms, even small noises like zippers on bags and entire conversations in detail, even when guests tried to speak quietly (as we did once we realized the situation). During our stay, we were woken up several times by alarms from other rooms and guests leaving early for trains and flights, at 3:30 a.m., 5 a.m., and 6 a.m. Our first room also had a very bad smell in the bathroom and an uncomfortable bed, so we asked to change rooms on the second day. The issues with noise remained, and the bathroom in the second room had problems with the flush. The hotel staff was kind and helpful, but unfortunately, the overall experience was very disappointing (and exhausting) for a vacation, as we couldn’t get a proper night’s sleep or rely on the basic comfort expected from a hotel stay.