That main bedroom was separated.

N/A

The location is fantastic, very close to the beach with a tavern in front for great meals. Rooms are very spacious with good seating to relax. Good value for money.

Too much light from outside comes through the gap in the curtains at night making the bedroom very light for sleeping, the shower rose needs replacing.

comfortable and clean

needs a lot of work, generally tired and needs work. 1. hooks off curtains. 2. outside of fridge rusting. 3. outside needed mowing and pool wasn’t inviting. (it was mowed on my last day) 4. food in hotel while it was well presented was expensive for the surroundings. 5. Room service on Saturday night was impossible to access. Tried ringing designated number was never answered. Rang restaurant direct was continually engaged. so ate cup of soup and bread of my own. 6. TV didn’t have program so involved flicking through channels to find something to watch. 7. Too isolated from shops or amenities without a car. Should be indicated in advertising. 8. Photos on site indicate views. 9. Took fall with my wheelie walker into the road. outsiders stopped and helped and a staff member came out with First Aid Box. WHPS should include a report, but non was taken from me. I put no blame for my fall on the establishment but nevertheless it wasn’t adequately reported.

Air con was dirty and noisy and also the fridge constantly hummed.

The service was 2nd to none!

restaurant and bar

tired facilities. pool needed cleaning. they need to fix all their curtains. if you can’t close them and there are heaps of missing hooks how do they think you get privacy.

When I travel for work to Mackay, I am staying here, plain and simple. Everything I could want in a place to stay for work was exceeded significantly! The location, the WIFI, the staff, the service and the food! Oh my goodness! Thank you for what literally felt like a working holiday and I look forward to seeing you next time I am heading to Mackay!

The phone reception from telstra, but that literally has nothing to do with you literally.

Bar area was good. Beach was close by.

The rooms are very small and outdated. Pictures of the rooms are deceiving.