Tout était très bien

Rien

A nice hotel with welcoming owner. Our room had its own balcony which had views of the lake. Breakfast and dinner were great. Good value for the location which was at the centre of everything.

In summer, the parking in Gerardmer is manic. We pulled up onto the sidewalk in front of the hotel but it is possible to find NO PARKING SPOT WHATEVER within walking distance. The "free onsite parking and parking garage" listed were not offered if they existed. The hotel seems to close just when guests would arrive. I was told that a door code text had been sent to my phone - a bit late as it was my home number and I was in France. That needs organising a bit further in advance.

Ein leckeres ausreichend am Auswahl Frühstücksbuffet...Sehr gute Kaffee Qualität

Alles war super 👍 gibt es nichts was wir bemengeln können...Wir waren sehr zufrieden

Location. It was overlooking the lake. It was easy to book in out of hours as they sent a code to your phone for the keypad Very clean

Nothing

the service and location

a little noise from the traffic but price to pay being in front of the lake

Located nearby the lake, parking facilities in front of hotel (if you are lucky). Good breakfast. I also has dinner in the restaurant. Was ok.

I knew the room would be not that big, so that's no issue. But: there was a terrible cigarette smell in the room, that was not very welcoming. It was better after opening terrace door, but the smell never went away completely.

Good location, nearby ample parking. Room was small but clean, and even on the street side it was quiet. The ladies on the staff were very friendly and helpful.

The reception desk is open only sporadically. Beware, the free WiFi is "not secure". It would be nice to have an afternoon beer, but the restaurant has only limited hours, had to go elsewhere for refreshments.

Clear communication the day of arrival Room was clean, bathroom good Parking not an issue Independent hotel Keyless check-in All-in-all totally ok for this price

I prefer more low fat options at breakfast and more fresh fruit but I'm picky Rooms were noisy as you could hear neighbours Beds are too soft for me Keyless check-in (no one at reception) but then again this is a family-owned business so they have to use manpower there where it is most needed

Amazing and friendly staff which supported us in all our needs - including speaking English :D The hotel is in front of the lake, and very close to the city center!

Maybe some more patisserie variety in the breakfast would make it even more special ;)

The hotel was extremely cosy. The lighting, decor and seating in the lounge area was all perfectly done in wood and leather, with throws and blankets. The room was slightly small, but complete. It was spotless, with no sign of dust or damage. Will happily choose the same hotel next time.

For the sake of finding a fault, all I have is that there were limited options for vegans.

Great contact from the hotel reception letting us know how to access the room outside their normal hours. Free parking outside. Balcony with lake view although we didn't use it much.

Lack of Aircon as it was very humid. No lift so had to use stairs.

Breakfast was ok

Arriving - bad greeting

Very nice hotel for a quick gateway in the mountains. Just in front of the lake.

Very nice staff, clean and nicely decorated rooms. Very cosy ! Nice products and variety for breakfast

N/A

The view on the lake is superb. The host was very nice and friendly.

The bed was squeaking a little but that was not very disturbing.

Awesome breakfast in the beautiful restaurant. Good position, close to the lake but you have to cross a road that's quite crowded during the day (August).

No WIFI ! The room description reported "WIFI access" but this is not true !! No wifi signal in the whole hotel !! Nobody at the hotel when we arrived, it looked like if it was closed ! The reception was closed and hidden ! We didn't receive any message with the indications on how to get into the hotel and the room number. I had to phone to the number written on the door to get these information.