Radisson Blu Mammy Yoko Hotel
A proposito di questa hotel
Situato in Freetown, questo delizioso hotel a 121 € per notte è un eccellente opzione per il tuo prossimopausa. Dotato di piscina all'aperto, terrazza e giardino, il Radisson Blu Mammy Yoko Hotel vi accoglie a Freetown e offre la copertura integrale del WiFi gratuito, insieme a un bar dove potrete rilassarvi e sorseggiare drink.
Servizi
Piscina
Aria condizionata
Cucina/angolo cottura
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone/patio
TV
Accesso con sedia a rotelle
Fronte spiaggia/lungomare
Palestra/centro fitness
Giardino
Adatto alle famiglie
Mappa di Freetown
Recensioni
3.4/5.0
Nella media(326 recensioni)
100% di recensioni verificate
9.0
I loved it
The rooms were a little too small. The view for My first room wasn’t too great but it was eventually changed
6.0
Staff are very nice.
The rating on booking.com for this facility is not accurate. The gym is in shambles and effectively non-operational. Corridors are adorned by old and stinking carpets. The toilet seats are incredibly small! This hotel is definitely past its heyday and deserves a much lower rating.
10.0
Thank you for showing your great example of service.
Sincerely
Mr Mane
Work
4.0
when i check in i ask to take more days, thay say no problem. yesterday i go to reception and ask for extend 3 days, they say in morning and dont need make booking online. today in morning i was on reception and they say price is bigger and must change room. i lose half day and on the end i take other hotel.
8.0
Nice and clean and comfortable, staff are helpful. Best hotel to stay in Sierra Leone. The breakfast was amazing and very diversified. I would come back for sure.
1.0
The location was honestly the only benefit. It’s near a junction where you can grab any essentials and different modes of transport. I cannot find another positive unfortunately.
To start with, I am very appalled with the standard Mammy Yoko hotel in consistently maintains even though being a part of the Radisson Blu Group. The cleanliness and maintenance is non existent. We were constantly given dirty towels, dirty/stained bed sheets and dusty appliances. Even after complaining we were still given this service.
To add, the maids not only aren’t thorough with their cleaning but seem to be short of appliances whenever you need replenishing. For example, no ironing facilities, dressing gown, slippers, hand towel and a working safe - we weren’t given an iron or working safe until we changed rooms (due to unexpected circumstances - will explain further down).
The images provided on the Booking.com website is an ABSOLUTE deception and it’s a shame. The food, smiley faces, luxury pool and tennis court isn’t the real picture and what you experience. Even to the “Ocean view” we were given.. it’s horrible and not worth paying.
I didn’t like at all that we were ROBBED of our money whilst out for excursions by the maid (Emma). The maid was identified and never disciplined or we weren’t compensated. We were given a forged audit of who came into our room, no investigation report, delayed responses that lasted 4-5 days for an initial follow up and terrible attitude towards us during this time. We were dealt with Ahmed (the Financial Manager) and Abdi (Security Manager) and Patrick (Deputy Manager) and no one helped or empathised our situation. They laughed at us when we told them the incident, dismissed us and altered our verbal report. Not to mention allowed the maid who’s under investigation back into our rooms.
Even though they changed our rooms due to the theft, we still weren’t impressed with the view/room/service overall. I wish I could include more pictures to this complaint.
The hotel has very poor customer service and attitude.
7.0
Breakfast was good. Staff friendly. Flexible as well
When told to sit outside for dinner because the restaurant is booked by a group of people who are feasting as they are breaking their fas. They are few and most of the tables were unoccupied and that was also not relayed in a friendly manner and I was really disappointed at the Radisson.
I also paid for a room with a view and was given a room without a view, I complained and I was told at first that those rooms are on a higher floor and is under renovation but eventually I was changed through to e ruling of the manager. To my surprise I was not the only occupant on that floor and when we were there there’s no renovation that took place. It left me wondering
9.0
Friendly service from staff
2.0
I didn’t receive the type of room I booked
the air conditioning didn’t work properly
wifi was a disaster
10.0
breakfast wasn’t as bad as I expected based on other reviews.
someone came to knock on my door to confirm if I’m checking out that day (so weird)
the elevator seems to have a mind of its own
my hot water was not running and wasn’t fixed in time
1.0
They surcharged me, they asked to pay more than what was shown in the Booking.com receipt, unless they will not check in me. Such behaviour is a shame, they deserve to be no more on the Booking.com platform.
7.0
Good hotel nicely located
The gym facilities need to be upgraded
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Freetown?
Il prezzo medio per un affitto a Freetown è 95 € per notte. Questo affitto è 26 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Radisson Blu Mammy Yoko Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Radisson Blu Mammy Yoko Hotel è disponibile una piscina. Buona nuotata!
Radisson Blu Mammy Yoko Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Radisson Blu Mammy Yoko Hotel?
Abbiamo trovato 14 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina/angolo cottura, internet/wi-fi e è consentito fumare.