The facilities were brilliant very welcoming and comfortable.

very well equipped and location is perfect. house is warm and good for small stays. host was kind to leave some bathroom and kitchen supplies.

we were informed we would have self-checkin with keys in a locker. at the time we arrived there were no keys, and we were informed we would have to wait an extra hour (it was already darkening and very cold weather) for a lady to deliver us the keys Mr.Hess was not helpful at all. we called him, to ask where the keys were. He said they would arrive around 16th (hour we had said we would be arriving), and we asked him to inform us when they keys would be on the way (so we would no be waiting in the cold). His answer was "I don't call you, you call me" Our saving grace was the email contact that quickly informed us when the keys would be arriving. We waited on the cold nevertheless Also.. we noticed on the last day that all the mattresses had bedbugs... indicating they are not cleaned regularly.. my friend was really badly beaten by this bugs. Please be careful next time. Photos are attached

It was clean.

There was NO free WiFi, there was NO channels on TV, there was NO free parking! And only two spoons in kitchen! When I messaged property twice there was NO answer.

near the station, clean & convenient

noise from the trains could be too loud for some

The location is excellent! Easy to retrieve the keys.

However, I do not think the apartment is fully complete. There's a few broken things in the apartment, for example the light bulb in the kitchen doesn't work. The window in the kitchen doesn't fully close. Air vent hood in the kitchen doesn't work. No floor drain in the bathroom, except for the shower. Shower doesn't have curtains so the whole bathroom is wet after a shower. Wifi is not consistent enough, disconnects quite often.

over all all good

just small things, bed were broken and wasn't good to sleep.

terrible service, nothing was clean, the owner of this property was extremely rude and disrespectful.

terrible service, nothing was clean, the owner of this property was extremely rude and disrespectful. the rooms were unclean and unhygienic as nothing was cleaned when we entered the property. building was terrible and room was cold. owner of the property said we can check in at midday however allowed us in at 4pm without it being cleaned and then said to me speak to me nice then I will clean the room for you. I was not rude at all and I paid for this apartment so I don’t understand why I was spoken to like this.

It was night mare to stay in this apartment. how you would like a thing, if you have broken bed and cant sleep for whole week.

we arrived in the apartment after long journey and got tired so much. Straight away we found one of bed was broken and they just put mattress on top and it was broken underneath. In the morning time we try to call on given number but nobody received from there. Then we emailed them to send someone to fix the bed or replace but nobody came. One of our colleague slept on the floor for whole week and got sick.