Mi è piaciuto tutto, posto, accoglienza, cena… consigliato

Everything was perfect, location, staff, room, food was excellent and the views - wow! Very peaceful, tranquil, comfortable, we would love to come back one day. This place has made us think about having a wedding in Tuscany one day🥰

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La struttura è bellissima, sia il complesso edilizio sia la posizione e la vista. I locali perfettamente puliti e le aree comuni calde e molto accoglienti.

La WIFI non funziona molto bene e non essendoci campo per le principali compagnie telefoniche diventa molto importante che internet funzioni. Lo staff ci ha fornito poche informazioni sulla camera (l'alloggio era caldissimo - anche durante la notte - e non ci è stato spiegato come poter regolare il riscaldamento, né come utilizzare in modo idoneo il bagno turco che una volta spento dopo l'utilizzo di uno degli ospiti noi non si è poi riacceso). Inoltre il ristorante era in un periodo di chiusura, nonostante nei giorni precedenti abbia ricevuto più di un messaggio dalla struttura in cui sono stata invitata a prendere visione dei vari servizi disponibili e a prenotare pranzi/cene. Peccato.

Nothing.

There were people talking and walking around above our room until past midnight. They were louder before 10pm and got a little better after but we could still hear them. The property said they are unable to do anything if guests are being loud before 10pm. So for anyone wanting to rest, this is not the place for you. If you are sensitive to fragrance, be aware that all rooms have a fragrance of its own, which the property said is "part of the experience". The fragrances are very strong and gave me an allergic reaction (migraine + stuffy nose). I had to remove it from the room. The area is not walkable at all. It's located on a hilly area, with VERY narrow roads that can barely fit one car and are somehow supposed to be two-way roads. There is absolutely nothing to do nearby. There is a restaurant 15 min away or so, but it's very hard, if not impossible, to find parking. Also, one of the main reasons I had picked the hotel was all the pictures they have of outdoor areas, but those are not at the hotel. Some are of the restaurant (which they're not even using at the moment), and some are across the road from the property. I feel like I was tricked by the pictures. Lastly, our room had a sauna, and I really wish it hadn't. As soon as I opened that door, the whole room smelled like mold.