Good location

Rooms were very unclean. I checked in and found cigarette burns on the duvet cover. Naturally I asked for this to be resolved at reception which they were agreeable to do. This was approximately 2pm in the afternoon. I then returned to the hotel at 11pm to find that the duvet cover had not been changed and had to chase this up at reception again. Staff at reception were exceptionally rude and treated me as if I was an inconvenience. The cleanliness of the room in general was very poor, especially the bathroom. There was soap scum left in the shower tray, hairs left in the shower tray and the toilet was dirty. For £200 a night for room only, this is extremely poor.

Everything it was amazing I’m registered blind and the staff couldn’t have been more helpful Everybody there was amazing. Definitely be going back to stay there again. Lovely food lovely stuff. lovely hot tub. It was amazing just what we needed..

Nothing

اللوبي فخم

لا يوجد تلفون لتواصل مع الاستقبال والتلفزيون ليس سمارت

Great location, very good facilities, room was a good size and has bath included. Breakfast was good was a lot of options. Staff were lovely and friendly.

Nothing.

Very good, can you add. boiled and or poached egg

Evening meals finish at 9-15 PM, this cause difficulties who go for tour come after that , need some kind of arrangement for them

found a boarding pass folded in half under my pillow. our goddaughter macaroni was cold nobody was going about at end of meal told staff not much reaction. Our room was £395 for 2 nights to include breakfast, when we went down was told breakfast was not included.

location

It doesn’t worth the money at all. They had given us a disabled room with a bathroom looked like a hospital and smells horrible. They told us they’re fully booked and wouldn’t be able to offer us any other room. took a few hours and 4 visits to the reception, so that they finally agreed to change our room. the second room was alright. But this hotel is nowhere near a 4* hotel! very simple breakfast.

clean and welcoming

n/a