From the moment we walked through the doors, we were greeted by the friendliest concierge. He went above and beyond to make sure our children were happy, making sure there were even enough chocolates to go around.

Facilities were nice and well kept great location also

great location close to everything, clean , friendly staffs

Hindley St is a street with many pubs, noisy in the evening, surrounded by heavy pub music

The bed was spacious and comfortable. Staff were responsive. Overall, it was a nice stay, but I would’ve expected more from a 5 star hotel and for the price point. The complimentary minibar was appreciated, although the selection was rather limited.

Housekeeping wasn’t very thorough, in terms of replenishing things (e.g., coffee pods and cups) as well as cleanliness. Wifi was very slow, and shower pressure was poor. Reception was often unmanned, and the lack of security especially at night was a bit concerning. There was a lack of communication and coordination between staff (e.g., in terms of late check-out request). The bond of $100 per night gets a bit hefty if you’re staying a while, this was not advertised on their website(s), and should ideally be refunded immediately upon check out—still haven’t received the invoice they promised, too. It would’ve been better if they had an onsite pool, spa, and sauna.

Everything at the Mayfair was superb. From the checkin to checkout. Staff competent + friendly. The room was brilliant. Great diversity of pillows from firm to soft. Beautiful view down the main mall. So quiet, no road noise at all. The lobby has relaxing sofas to wait in. Excellent location + close to lots of fabulous little wine bars. Walking distance to everything you would need.

Nothing to dislike. Can't comment on breakfast as we ate elsewhere.

Good sized room, nice outlook and very comfortable

most comfortable bed ever

clean, very stylish

nothing

Lovely room with a boutique touch that you don't really get at the other main hotels in Adelaide. Great location for west end restaurants and activities.

We had already paid online but then had to authorise the full payment plus a bond when checking in, even after I tried to explain that I had already paid. Was surprised that there were no streaming services available on the tv.

great hotel in a fabulous position. large modern rooms and food facilities

bed was very soft.

Location is great, room was very quiet and hotel staff offered turn down service every day.

Reception was a bit dingey. Breakfast buffet offered good selection but food was pretty avergage (chalky eggs, soggy bacon, stale tasting has browns etc).

Room was great and the bed was amazing. Very comfortable. The location is very central to the city. Walking distance to anywhere in the city. Restaurants close by. Very nice stay.

everything

there was nothing we didn't like

Location, very central! Quality furniture & fittings within room. Very clean.

Shower temperature was just warm, not hot. Too cool for myself & my partners liking. Fridge was rather small.

Excellent room, spacious and very comfortable.

Shower pressure was a little low

The beds are very comfortable, and the robes are luxurious. Roof top bar is a great place to sit and look at the city sky line. Location is fantastic, close to some of the best bars and restaurants in the city.

Carpets could do with a clean.

I chose the hotel as I wanted to be in the centre and have a little luxury. The location is fabulous, close to everything, and transport options are all nearby. The room was great and roomy and very comfortable. Nice touches with robe and slippers. WiFi was okay. I had to reset all the time with a card at the entrance. The bathroom was amazing, bath and large shower, and plenty of good quality towels. They turned down the room two times out of four and left evening tea and Lindt. Staff were perfunctory. Did not use bars and restaurants or room service.

The mini bar is a nice touch, but variety needed to be changed and maybe more focused on local options like Haighs chocolate. Beer and cider, again, okay, but a bottle of wine would have been nice, too.