location was ok , breakfast was good

bedspread and pillow cover was torn and room was not clean

I like the room and the whole area was cleaned.but the pool was dirty.

I don't like their hospitality. Not to much care about guests. And their is nothing happening soo they should do some activities for special occasions. like i went there for New year but i just getting bored 🥱 u start something like another hotels like the lalit and choki dhani for example only

location food n ambience felt like palace

variety in food

Location/ room and cleanliness and food almost everything thing is good.

Bed matters should be single and not to be in part as it very uncomfortable for 2 adult 1 kids family.

Lovely heritage look and feel, very traditional and rich decor. The rooms are decent size and the bathroom is decent size as well. The breakfast buffet was good with enough variety and something for everybody. Didn't get to explore the other amenities as we were more focussed on sightseeing.

The very low entrance to the lobby. A tall person would have to bow to not hit their head at the door.

maintained very well , good artistic designs

swimming pool needs to be cleaner

it was clean and the staff was very friendly

location

The breakfast was superb. So much variety yet the taste was absolutely fantastic. Cleanliness 100/100 Hygiene 100/100 Services 100/100 Fun 100/100 Entertainment 100/100 Comfort 100/100 Facilities 100/100

Everything was on the top.

We liked that the room had ac the shower was working properly and the whole hotel/room was very traditional. The beds also represented local heritage and the art on the ceilings of rooms was also done very intricately. The lobby had royal-looking armchairs and we had a more traditional experience in the hotel.

We didn’t like most things about Umaid. When we checked in the lobby was more or less haunted. Nobody there! There was nobody to greet us and no smiles amongst the two men at reception. We were offered no refreshments upon our arrival. When we went to our room there were children yelling and the corridors smelling stinky with no ac installed. When we went into the room and made tea the cups broke and made a mess in the room. Then later on when we ordered noodles and soup in room service the food took one hour to come. When finally came it was quite disappointing. The noodles were lacking flavour almost as hard as rubber. Then when we thought we would go down for dinner there was nobody at there restaurant Chandra Mahal. It was as if the hotel was empty. We decided to order room service again and the results were same. It looked like the chefs forgot to add salt in the food! After the food we decided to go to the game floor. Turned out the spa was closed and the ac remote wasn’t there. There was so much suffocation in the floor. The table football needed replacement since the screws for loose and the game room needed people to make it look less haunted. When we went to the rooftop pool we were only to realize the pool was smaller than a kids tub and the views were of a village. The so called rooftop bar was closed and like everywhere else in the hotel there was not a single person. When we asked for a pen and piece of paper the staff said we don’t have a pen even though they were writing with a pen. Next the staff said we don’t have paper not even printer paper! The lobby bathrooms were smelling as well as cointaining a dead cockroach! We had to tell the staff to turn on the ac in the lobby as they had closed it. Thete were also insects buzzing around in the lobby. When we went upstairs in the lift to our room the lift stopped working! We were stuck in the elevators with no lights than thankfully we manually opened the doors and we were safe.

Breakfast wasn't the best.

Location and cleanlines is outstanding.It's a quiet place.Surounded by Aravallis.

We r happy see painting & very well maintained

It's fine

The fact that there is no resort. There is only one garden and a pool and nothing else to the property.

Staff were really helpful.

Its just a Hotel not a Resort. Very Bad drainage in Bathroom.

General impression of the propertExtremely poor sevice atv the resturant. In one instance the bearer forgot the order and my brother had to go hungry!!!!!y

The extremely poor service in the restaurant. In one instance the bearer forgot to place the order. My brother had to go hungry!!!

The architecture, facilities, swimming pool, breakfast buffet.

Nothing to be disliked. Breakfast buffet should include traditional Rajasthani dishes like daal baati chuurma and piyaaz kachori.