Old but well maintained

A bit damp…

This was ok

Before assigning the room they should have checked if everything is working fine, the phone in the room was not working, therefore if i required anything i had to go the reception and ask for it., causing inconvenience going up and down several times. when i requested to change the room, it took several hours for them to decide and change the room.

Great staff with care to details

Facility needs refresh

Location is very good as close to the shops and mall nearby. We were upgraded to the executive suite rooms by the reception at check in time.

The rooms need to be modernised. Hotel rooms seemed to have a damp smell.

Location,staff is very supportive

There was nothing for kids other then pool…no proper playground for toddlers it was quite challenging for us

Location

Expensive Because facilities are not good

It needs renovation

It’s in the centre of city

Nothing

Excellent service by Awari Towers Karachi. Safety and cleanliness are at the top level. Much recommended.

Almost everything, very friendly staff

Shower: Warm water was :( Had requested to let check, like one year ago. They promised to do the necessary checks, at the end no update and nothing happened. I did accept for the time being the cold water to have an unpleasant shower. Next time will call and ask, otherwise will book another hotel.

Lobby, tea soap etc

Poor service. Food basket was not available. Provided after several reminders. Initially hot water was not available in bathroom. After doing some work by plumber, hot water came after waisting lot of water. Rooftop dinner quality was not upto mark like five or four star hotels.

The room and services were as expected, clean and staff were attentive.

The fact that i gave booking.com my card details and they wanted another card details to take a booking from. They charged my brother under 96,000 rupees for 4 days. They took 130GBP then 50000 in rupees. And the card details too. To me for this reason it felt like a scam we originally booked tuesday till thursday for 164GBP on booking.com. then they charged 50000 rupees which equates to 140 GBP for an extra night.

Nice hotel clean and friendly staff who are always helpful.

The room and all other facilities were very good! The food quality in the restaurants was amazing, they have a Japanese Chef who definitely knows how to prepare food. The breakfast buffet and also the coffee was good as well. The pool is clean, the gym well equipped and the staff is very friendly and helpful. I'm looking forward to stay there again in future!

its location

👌👌

helpful staff, made us feel special, breakfast was exceptional, service and entertainment at Sky BBQ was high quality

sometimes room service can be slow, on one occasion we had to carry our shopping bags ourselves, also food at Cinnamon restaurant was not up to expectations

I stayed here for two nights and its a very beautiful place to stay. Rooms were clean staff was very friendly and helpful. They have good restaurants on premise which are also very good. A lot of amenities pool, massage, sauna. I want to specially mention the cleaning staff Amir, tania and shakuntala they were very nice and helpful and always there to help. At the front desk ushna was so nice and when ever i called for anything she would make it happen right away. Also, want to mention that I forgot my very expensive wedding ring at the hotel, but shakuntala found it and left it at the lost and found. Thank you so much shakuntala I was able to get my ring back and that made me very happy. Please give them all a RAISE!! :D

There was a weird stench in the room, but when I called the front desk they quickly fixed that issue and the rest of our stay was pretty good.

everything was perfect

all was very good