The staff were exceptionally helpful and the location of the hotel was perfect.

Location, architecture, food

Very central location and breakfast was lovely and a nice little bar.

Nothing

Lovely place to stay

Breakfast was very good.

The airconditioning in the room was set to 24.5. Upon entering room for first time the receptionist said we could adjust down. I tried lowering the temperature but it was preset at 24.5. I went back to reception and requested lower temperature in room. Receptionist confirmed she would lower the temperature. When we returned from dinner the room temperature was still 24.5 and remained 24.5 throughout the night. One of the reasons I selected this hotel was because they offered air condition on their web site. I was very disappointed with the unmet promise to lower airconditioning and spent a very uncomfortable night.

Nice clean room, friendly staff, great breakfast and a good deal.

NA

Stunning location and beautiful building. The staff were very friendly and so helpful. Will definitely be returning

All good nothing to dislike

perfect location, super friendly staff, amazing breakfast

bed was slightly hard

The hotel situated in the heart of the Mediavel city of Volterra is excellent

Everything was excellent

Staff (Anna) was outstanding with her help. Check-in was easy and she helped with our bags to our room. Good directions on bringing our car to the hotel to unload.

The communication process with Booking.com was not useful. My emails went unanswered, especially regarding on-line check-in. The "green pass" is no longer required, even though it remains on your website. This lovely boutique hotel and its customers deserve better service from Booking.com.

Anna and Julia were great.

the shower

The staff was so helpful with recommendations of restaurants and sights. They even arranged a taxi .

I have nothing but positive to say about our stay.

just fantastic. I love everything from the room to breakfast to the lovely staff

there is nothing to say that is negative

Room large and modern, breakfast great, staff very helpful

Cannot control temp in room and given we were between summer and fall hard to get to right temeprature

The location was perfect, very friendly, helpful staff.

The room is very small.

The location was great, the staff were very helpful and the hotel was spotless.

Locating the car park adjacent to the hotel. We would have appreciated being able to download a map providing clear guidance to the location of this car park.

it was nice and clean

the room was small

The hotel is located down a gorgeous, quiet off road from the main square in Volterra and is situated next to some great artist studios, galleries and restaurants. The staff were so welcoming and went above and beyond to make sure our stay was comfortable. The breakfast was delicious and offered lots of choice to suit all tastes. The room was air conditioned, compact but very comfortable. It was the perfect base for exploring Volterra and couldn’t recommend enough.

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Friendly staff and nice, newly decorated rooms. The breakfast is amazing!

The wifi was broken for our entire stay and the room also lacks any phone signal.

Could be better. Should serve a hot breakfast.

this hotel was a great find. The location was perfect and the room was really good. Also it was the best breakfast I’ve had in a hotel for many years

We liked everything about this hotel