The location and accommodation were beautiful. The family was really nice and friendly. It was cold at night but we were pampered with a heater and a hot water bottle in bed.

Nothing :)

It is super unique! The hosts are the most welcoming and kind people. Very lucky to have been able to stay in this place!

That we couldn’t stay longer

This is not a typical hotel — you come here for a truly unique and incredible experience. The lodge is located on a floating island made entirely of totora reeds, which makes staying here feel like something completely out of the ordinary. You’re hosted by a local family who genuinely goes above and beyond to make you feel welcome. Delia, our host, took the time to get to know us and was incredibly friendly and helpful. She even helped us organise a last-minute tour. It does get cold at night, but there are plenty of blankets, and Delia even provides hot water bottles — such a cute and thoughtful touch! Knowing a little Spanish (or using an app) is helpful, as communication can sometimes be limited, but it adds to the authentic experience. If you’re looking for an authentic and unforgettable experience rather than a standard hotel stay, I highly recommend staying here.

Toliet is eco friendly so takes a while to get used to

Pros: The people were friendly and welcoming. Our boat driver showed us around the reed islands, which was an interesting experience. The rooms had heaters, so the extreme temperature difference between day and night wasn’t an issue. The host also provided hot water bottles to ensure a comfortable sleep.

Cons: • Communication was frustratingly slow. Despite confirming our meeting point two days in advance, we could only reach the host the day before arrival to finalise details. Even then, pick-up wasn’t punctual—not a huge problem since we arrived early, but still not ideal. • Upon boarding, there was an unexplained 8-sol fee per person given to a staff member on shore. Our booking had already mentioned a 10-sol return boat taxi fee, making this extra charge unclear. • After arriving at 10:20 AM, we were told that activities like exploring the community would begin at 11:00 AM. In reality, we waited until 11:30 AM. Similarly, after lunch, we requested to try on traditional costumes and take a balsa boat ride. We were told 3:00 PM, but when we got ready— and it was a fine sunny time in the afternoon—we were told to wait “one moment”—which turned into a 4:00 PM departure— when there was barely any sunlight—and even then, it didn’t happen until one of us went to find the host. He seemed more focused on construction work than attending to guests. • Check-out was equally inefficient. With a 10:00 AM check-out time, we expected the host to be ready with the bills and the boat. Instead, we couldn’t even find him. His wife eventually settled the bill with us, but by the time we left for the port, it was already 10:40 AM—cutting it close for our flight.