Elizabeth met us at the place where the taxi stand was, and met us with the porter who carried our bags to the room, we didn't have to lift a finger. She walked us thru the town and to the cave house, in true white glove style service.

everything was great

Me ha gustado mucho la ubicación, Elisabeth nos dio una buena bienvenida y semanas antes nos envió muchas actividades y restaurantes recomendados, durante la estancia siempre ha estado atenta. Era muy amplio y tenía todo lo necesario.

Lo que no nos gustó era cómo funcionaba el jacuzzi ya que había que calentar con antelación el agua 1h y después esperar a que se llenara, pero nos organizamos y pudimos disfrutar de el.

Perfect. More than we dreamed. So cool.

Responsive host - Available throught email and whatsapp, responded usually within hours before arrival, upon arrival responded within minutes. Transport arrangements by host from and back to ferry port - Easy luggage management and communicstion about any delays, no need to figure out address etc. Service was door to door, so that was lovely. During stay helped us get booked for the catamaran cruise without having to go directly to a bunch of vendors available on-site. It's the same cost and we got a small discount as well. Again communication about time, where to be etc was super clear. Door to door service and having to only talk to our host made it really easy. Upon checkout we had someone stow away our luggage until our transport to ferry was ready

There were a lot if small issues, each on there own is not a bug deal, but together was not ideal. 1. AC concentration leaking into outdoor balcony meant stepping in water, usually ends up making the place messy and can slip in the dark. 2. Coffee machine had a minor leak, but was functioning well. 3. Flush would run sometimes and had to be flushed again to stop running water 4. Ran out of hot water before filling hit tub, which takes about 40 minutes to fill. 5. Hiit tb pain chipping, was not cleaned very well, but tub worked with ample space around it. 5. Shower sometimes would take multiple times to work if water pressure was low.