Only the location.

It's not the same what is shown in the pictures.with the kids to stay on the 4th floor it's very difficult.when the kids were walking in the room.one of the guest came and ask not walk but they are sleeping and they are getting disturb. One of my kids buggy was ripped off by someone.spoke to the concern person but he did it's very rare.water kettle was not working when asked replaced it by afternoon.

Buena localización

Nos avisaron 1 hora antes del check-in (3:00 pm)que el apartamento no estaba listo. Tuvimos que esperar 2 horas para entrar y estando en pié desde las 3:30 de la madrugada, se hizo pesada la espera.

Only the location

I don't like to write something like that but I think it's necessary...its a 4th floor without elevator. we are a family with large bags. The aggressive neighbor insulted and attacked us. Beds are not good. Have not AC (we didnt read this but sincerely its in the description-our fault). We leave a night before to expired our stay.

Location was great

Outdated and dirty. The linens were dirty and there was mold in the shower. Headboard to bed was worn away and all the ways had dirt marks on them. If this place was priced up it would be a gem.

The apartment is spacious and practical.

The constant noise from the street. Impossible to get a good night's sleep.

It was conveniently located to main action

Sheets were dirty, bathroom was a bit dirty and super small

The location was the only good quality- but still NOT worth it

Never stay here!!! I have lost all faith in booking.com after years of being a loyal customer with good experiences. We arrived to the property to find no running water whatsoever. We notified the host immediately and he ignored the comment altogether. We found ourselves stranded in Lisbon at 9 pm on a Saturday night with no guarantee of even having a place with running water to stay. Booking. Com support was minimally helpful but did get the host to turn the water on, however it was ice cold making it still impossible to shower. We ultimately had to find a new accommodation on Airbnb due to a host that would respond to our messages random irrelevant comments without answering our questions about the issues we had. He asked us to complete maintenance tasks downstairs in the building that we did not feel comfortable with given having worry that we would affect water throughout the large apartment complex. Additionally- we falsely believed from the photos of the posting that there would be two bathrooms which is not the case. One toilet and one shower for 6 people was not ideal but regardless we were not even able to use the shower at all. The fans in the unit also did not work at all so it was extremely hot, further driving our decision to leave promptly after the first night as soon as we could find something else (which booking.com refused to help us with). Overall the experience was incredibly bad and the poor support we received made it much worse.

Great location!

Very aggressive neighbours who were complaining about noise at 6pm despite my group only speaking in normal tones while trying to access the property. This was a very upsetting start to our holiday and while Joao did come to the apartment to speak to us he did not give speak to the aggressive neighbours or do anything to alleviate the situation. Separately the apartment was not ready at 3pm for check in as previously advised. Lastly one apartment was advertised as being able to hold 8 people with 2 on a sofa bed. However the “sofa bed” did not turn into a bed and could only keep 1 person.