The hosts were so lovely and the breakfast yummy! Our room was big and had self catering facilities as well. The pool area was well maintained and very quiet.

Nothing

Very friendly owner and staff. Breakfast was great. Clean and spacious rooms.

The location is not the most ideal. It’s not bad, just not the best location to explore Tulum.

We had a two-bedroom suite. It had a living room/kitchenette with table and chairs and two of those foldable chairs made of cushions that you can fold out into a single bed or use as a chair. We didn't cook in the kitchen. Both bedrooms had one large bed. One bedroom was en suite and the other had a bathroom right outside the door. The location is very good within the La Veleta neighborhood. It's a bit far out for walking if you want the restaurants and shops of main road through town. Parking is on the street, but is easy and very close. There's a small, pleasant pool. A simple breakfast with three choices is included. The owner was accommodating when I asked in advance to change the dates of our pre-paid reservation, shortening the stay by one night. We received good communication in advance from the owner, with tips about the local area.

There's a single air conditioning unit in the living area. To cool the bedrooms, you need to run the living room unit quite cold. I don't like to leave AC on when I'm not in the hotel room, but since these bedroom were harder to cool, it felt necessary to leave it on to some extent even when we weren't there. The wifi worked pretty well in the living room, but dropped out very frequently in the bedrooms.

Beautiful hotel, spacious suite, & clean

The staff made us cancel our reservation online to give us a better pricing in-person but then after we cancelled it they would not honor the online pricing. We had to fight this during our vacation. Then, they demanded extra for our breakfast which was supposed to be included.