Golden Tulip Marseille Euromed

Location, breakfast, overall cleanliness

Distant staff, however polite; unclean indoor swimming pool water.

It seems that if you stay at a Friday or weekend that there are some loud "illegal" public parties in the neighborhood and the sound isolation of the rooms is "low". The staff thinks this is "normal". For us a 4-Star hotel should cope with this. Luckily after complaining at the reception about the noise we got a different room at the other side of the building. And the swimming pool is really small....

It comfortable in all areas

The clearness

To be honest, I didn’t like much about my stay. The hotel is located in the newer part of the city. The rooms are comfortable and clean, but that’s about all I truly appreciated. The hotel charges a deposit of €600, regardless of whether you stay for one night, three nights, or an entire month. This is supposed to be a four-star hotel. I was sold a half-board package, but the hotel doesn’t actually serve dinner. I wouldn’t have even received my dinner if I hadn’t asked about it. After a long and frustrating wait, I was given a kind of voucher for a meal at a nearby pizzeria. There was no prior notice that dinner wouldn’t be served at the hotel. On top of that, the dinner at the pizzeria was limited to a value of €40 — quite disappointing for a place that claims to be four-star.

The breakfast was very average and monotonous – the same every day. One even had the feeling that the staff were monitoring how much each guest ate. On the last day, despite it being clear that I had booked half board, they brought me a breakfast bill to sign. Had I signed it, I would have been charged for the breakfasts again upon check-out. I strongly advise everyone to be careful about what you sign so you don’t end up paying twice for the same service. The hotel’s location is relatively good – it’s in the business district, and the building is newer – but the staff are somewhat scattered and disorganized.