Everything is perfect. Location, cleanliness, staff, food all exceptional!

Right next door to the hard rock hotel. They play music ALL day and a live band at night. Very loud until pretty late. Sadly not much peace.

Posizione Staff

La piscina, me la aspettavo più grande

Extremely over priced for what was given. Bed was old and the shower didn’t work properly. The company was dishonest about the pool and fitness center not working prior to booking my stay. Which they did not give a discount for (extremely frustrating, especially for a hotel that is both expensive and extremely middle of the line, compared to tiger hotels in the area)

Location, facilities

Bath tools did not refreshed everday, breakfast could be better

Location, kindness and quiet (I know next to Hard Rock Hotel side of rooms are must noisy at evening) And doormen were very kind all of them and at the Pastry addiction.

The Closure of Swimming pool and Gym, very unluckily. But WiFi issues as many guests commented, it was one of the worst speeds I experienced at Thailand Hotel. Also, the TV signal was awful, so I couldn't watch nearly any channels.

Price for laundry

The staffs are all very nice👍🏻Thebreakfast is great，they change sometime every day👍🏻The location is great，just opposite the sea and some rooms can have very good sea view。There are many shops around and you can slowly walk to Central World Pattaya with nice foodcourt（Pattaya Night Market just behind CWP，it has very good price compared to Bangkok。The famous 红姐餐厅for seafoodjust next to it）。Also can slowly walk to Pattaya Walking Street etc。Grab to Terminal21 etc also very cheap。

The pool and gym is small。They are located at Level 2。The pool water is very dirty，you can see it visually when under water。Me and my friends all have rashes after swimming there（no problem when swim in all other hotels on the trip）。By the way，Pattaya beach are very dirty with a lot of rubbish😂

It’s comfortable & clean.

Day before I asked for late checkout or if I can paid half day as my flight at evening time but the lady at reception told me that hotel fully booked which not right that’s forced me to booked a full night just for 3 hrs stay & when I did checkout the staff by reception were shocked why not ask for late checkout & not to pay full night which’s a big joke for me & they keep asking me which lady told you that bla bla bla.