Kempinski Hotel Fuzhou

前台服務非常好

地毯有前一個房客的指甲，還有很多小屑屑，不敢赤腳走

We love coming to the Kempinski. The staff are friendly and helpful. The location is perfect. You'll find lots of local restaurants or street food. Love it

Maybe it's time to look at the breakfast menu for something new.

Location is good with alot of food options nearby. The gym is large, well-equipped and well-maintained, and is one of the best hotel gyms I have been too. Indoor pool looked good too, but did not have time to go :p

Can improve certain details: - did not manage to get connecting rooms despite request - did not manage to get birthday surprise for my family member during our stay despite request - despite requesting for an extra bed (at a cost), the hotel staff brought a flimsy “divider” to our room which we rejected (fortunately we were not charged) - though the gym is opened 24-hr, the AC was off at night, and the lights outside the gym and at lift lobby were switched off, so we had to use lights from our mobile phones to get to the lifts to head back to our rooms Buffet breakfast was quite expensive too

We cannot speak Chinese but the staff were ALWAYS helpful and always tried to help us and answer our questions. The friendly good morning from the cleaning lady on our floor was our highlight.