Sisters residence

Location was perfect!

The location is amazing. Its very spacious, even the bathroom is very big.

It wasn’t as clean as I expected. The towels had satins, even after changing two of the towels, one of them again had stains. There was some hair in the bathroom which wasn’t ours. Another thing I didn’t like is that in booking, the check- in time was 15:00, but after booking it turned out to be 16:00 o’clock. I had to ask a lot of times for early check-in at 15:00, but right until the end, they were saying they can’t give me information. The room was ready at 15:45.

Location is good, in the heart of Bari's old city, right next to many attractions and amazing restaurants. Check in is easy and requires no contact with the staff. Air conditioning worked well even though it was 35° out. Bed is big and comfortable. Staff responds quick and is attentive. Overall a good price for what it offers.

The drain in the shower was clogged which caused the bathroom to be flooded when we showered. We signaled the issue to the staff and they were quick to respond, but since it was a Friday night they couldn't get someone to fix it until Saturday afternoon. Luckily there is a bathtub in the room which we used to "shower". The water pressure is really low, if you have long hair it's impossible to wash it well after a day in the beach. Checkin is extremely late (16h), even though it was marked 15h in the reservation, and they are not able to arrange a place to leave luggage before checkin or after checkout.

Bellissimo appartamento e posizione perfetta.

Al nostro arrivo l'appartamento non è stato pulito correttamente, erano presenti capelli ovunque. Abbiamo inoltre avuto un problema con la doccia, lo scarico dell'acqua non funzionava bene e si è allagato il bagno; abbiamo quindi usato gli asciugamani a disposizione per asciugare. Abbiamo fatto presente questi problemi un'ora dopo il check - in. Per lo scarico del bagno è passato il tecnico la mattina dopo. Non è passato invece nessuno a pulire i capelli trovati al nostro arrivo né a raccogliere gli asciugamani bagnati dal bagno. Tutto ciò è stato documentato e fatto presente sia al contatto della struttura che al servizio clienti booking. Il soggiorno è terminato questa mattina, il contatto dell'appartamento da due giorni non si è più fatto sentire.