W Punta de Mita

Beautiful property in front of the beach, delicious restaurants and spectacular service - with no doubt we will come back

Nothing, everything was great

Great hotel, very clean and comfortable. Would recommend.

The beach and adult pool area are excellent, really clean and not over crowded

The room and room facilities don’t feel like a 5 star hotel

The employees were consistently friendly, accommodating, and provided excellent service. Despite the various disappointments I encountered during my visit, the staff members remained attentive and made genuine efforts to ensure a pleasant experience. Their positive attitudes and willingness to assist were truly commendable and added a touch of warmth to an otherwise underwhelming stay. Their exceptional hospitality certainly deserves recognition and appreciation.

I recently had the opportunity to stay at the W Hotel Punta de Mita, and unfortunately, my experience was far from satisfactory. While the hotel boasts a beautiful location and luxurious amenities, several aspects of my stay left much to be desired. One of the major issues I encountered was the noise disturbance caused by the presence of birds throughout the night. Their incessant chirping and squawking made it nearly impossible to get a decent night's sleep. It was incredibly frustrating and disappointing to be constantly awakened by these noisy avian neighbors, which significantly impacted the overall quality of my stay. Furthermore, I found the dining options at the W Hotel Punta de Mita to be rather limited. There was not much variety in the available restaurants, which meant that guests had limited options for their meals. This lack of diversity left me feeling underwhelmed and unsatisfied with the culinary experience during my stay. Another disappointing aspect of the hotel was the insufficient number of chairs by the pool. Despite arriving early in the morning, I discovered that all the poolside chairs were already occupied. It was incredibly frustrating to see that if you didn't claim your spot early in the morning, it was nearly impossible to find a chair in the afternoon. This lack of adequate seating significantly impacted my ability to relax and enjoy the pool area. Adding to the list of disappointments was the pricing of the hotel's restaurants. I was shocked to find that the prices were comparable to those in the United States, and in some cases, even higher. This inflated pricing seemed unjustified considering the location and the overall dining experience provided. It left me with a feeling of being overcharged and questioning the value for money. Overall, my stay at the W Hotel Punta de Mita was marred by several significant drawbacks.