Fabulous spacious apartment Great location Secure access Reception

There is nothing to dislike about this apartment.

Location is great! Clean and spacious!

The soap and small amenities very limited. I was staying for 5 days would be nice if they can provide more toilet papers, towels, soap etc. also the pillow only one each, no teas or coffees provided like other properties we stayed before.

Posizione eccellente, nel cuore del centro di Málaga: tutto raggiungibile a piedi. L’appartamento era pulito e curato in ogni dettaglio. La ragazza alla reception molto gentile e disponibile, ci ha fornito utili indicazioni per il soggiorno

I cuscini erano piuttosto bassi e non c’erano disponibili cuscini di riserva nell’appartamento. Un piccolo dettaglio, ma che potrebbe essere facilmente migliorato.

We arrived during reception hours luckily. The reception staff initially were a bit non committal about a couple of requests we had but did actually provide the items requested. The location of the property allowed us to walk everywhere.

The reception hours are not continuous throughout the day - there is a period of time during the middle of the day when it is closed. It’s also not open on Sunday at all. Reception hours are not communicated prior to arrival as far as I’m aware. The studio we stayed in was ok. However, there are a number of items missing that one would expect from a basic property let alone a Deluxe property. There was no sink plug for the kitchen, no wines glasses - we requested these items and while initially told no, they appeared in our room while we were out - the pillows should have been replaced a while ago as they were lumpy and uncomfortable, the bed could do with a mattress topper as it was very firm/hard. The sheets and very light bed cover barely covered the sides of the bed. There were no cushions on the couch. And the dining room table was so wobbly that it was impossible to use without spilling liquid. The floors were not clean. We stayed 9 days and were only supplied with 2 tiny bottles of shampoo/body wash, two tiny pieces of soap (smaller than half a credit card size) and four rolls of toilet paper. Our room was serviced three times in the 9 days so one would expect the essentials to be replenished at that time. We enjoyed our stay in Malaga and the location of the property was good but there needs to be some serious improvements made for it to live up to a Deluxe standard.