Monte Vista Chalet Khaoyai

Modern, simple, clean, attention to details 👍👍

No elevator for elders.

The staff were extremely friendly, accommodating, and attentive throughout our stay. They regularly checked if we needed anything and were always happy to assist. The villa itself is very spacious and comfortable and can easily accommodate around 10 people. The bedrooms are a good size, and we especially appreciated that every bedroom has its own private bathroom. The kitchen, living room, and common areas were excellent, with plenty of space for everyone to spend time together comfortably. We also really appreciated that every bathroom had a bidet spray, which was a very convenient touch. The location is very private and peaceful, and the outdoor area and swimming pool were lovely. The pool has a beautiful view of the surrounding scenery, which made the outdoor space particularly enjoyable. The service was another highlight. The check-in process was very smooth and was completed conveniently inside our villa. At check-out, the staff also proactively offered to help us with our luggage. Breakfast was prepared fresh by a chef inside the villa, which was a really nice touch and made the stay feel more special. Overall, the villa is very well suited for families or larger groups looking for a spacious, private and peaceful stay, and the staff’s hospitality made the experience even better.

The main area that really needs improvement is cleanliness. The villa would benefit greatly from a thorough deep cleaning. Some of the bathrooms and bedding were not as clean as expected, and areas under the beds and side tables did not appear to have been properly cleaned. We also found items left behind by previous guests inside drawers, as well as cobwebs and spiders in some indoor areas. We completely understand that insects are to be expected given the natural surroundings, particularly outdoors, but the cleanliness inside the villa, including the bathrooms, could definitely be improved. The location is very peaceful and private, which we enjoyed, but guests should be aware that the surrounding area is not well serviced. There are no supermarkets or many convenient services nearby, and taxis can be difficult to arrange. Having your own car or a private driver is highly recommended. The swimming pool was lovely, although the water was quite cold and there did not appear to be a temperature-control/heating option. A washing machine would also be a useful addition, particularly for families or groups staying for several days. One thing we were uncomfortable with was the presence of CCTV inside the villa. There is a notice about CCTV upon entering, but for a private villa, we would have preferred this to be made very clear before booking, including exactly where the cameras are located and which areas they cover. It affected the sense of privacy we expected from renting an entire private villa.

The breakfast was deliciousand the right portion size. What I liked most was that it was served directly to our room's balcony

The pillows were a little too flat

มีคาเฟ่วิวสวยมาก บรยยากาศเงียบสงบ วิวเขามองจากระเบียงสวยมาก พนักงานยิ้มแย้มแจ่มใส บริการดี ให้การต้อนรับดีมากกกก มีอาหารเช้าเสริฟถึงห้องกินอาหารเช้าชมวิวสวยๆ ปลั๊กไฟเยอะ ดี ห้องตกแต่งสวยงาม มีการ์ด welcome ที่น่าประทับใจ

-ห้องน้ำมีคราบสกปรกที่ร่องยาแนวมีคราบดำรู้สึกไม่สะอาด -เครื่องทำน้ำร้อนตัด อาบได้อุ่นแค่คนแรก คนต่อไปอาบน้ำเย็น ให้ช่างมาซ่อมก็เหมือนเดิม -ฝักบัวเก่ามีคราบสกปรก น้ำกระจาย ไม่เป็นทิศทางเดียวกัน - ผ้าปูที่นอน และผ้าเช็ดตัวมีกลิ่นอับไม่สะอาดหมอนเริ่มมีกลิ่นสาบ - เครื่องทำน้ำร้อนสำหรับเครื่องดื่มเสีย - สายไฟไดร์เป่าผมเก่า ชำรุด ยังดีมีฉนวนกัน แต่ไม่กล้าใช้ - เชคเอาท์ 11.00