we were able to access the room on our arrival which was early morning

The hotel was freezing - the lobby and restaurant were like a fridge - the room was a little better but even with the thermostat on its highest it was still chilly. We were going to have dinner in the restaurant but when we sat down it was just too cold and not enjoyable at all A staff member said they had turned off the aircon because it was so cold, there was even an electric heater - but this was not sufficient to change the temperature. - so we left an ate at the Marriott hotel next door which was delightful

Love the concept and architecture

The checkin was great, the staff were excellent. The food was just amazing. The room was super comfortable and perfect. Definitely will come back to stay.

I wish the water pressure of the shower was better and hotter.

The facilities and the friendliness of the staff were the most prominent things which went well. apart from one instance where at the time of my breakfast i could see one of the mangers/supervisor along with couple of staff staring at me and talking about me, wish i would have asked them the topic of discussion.

discomfort caused by the loud music going on under my room for some party or something. For sure not what i wanted or needed after a long flight and the flight next morning too. Wish someone at the front desk had mentioned about this before allocating the room.

The staff are friendly and helpful. Sandeev Yadav that arranged my travel to and from the airport multiple times did an amazing job.

There was not much not too like but I am not so sure about the open air bar area

Staff were very friendly and provided excellent service

The room was priced unreasonably high taking unfair advantage of the consumer and the predicament considering this property is located in Aerocity

Room was dirty, pillowcases were dirty (did they even clean the room before arrival?)

Nice breakfast, good variety.

Close to the airport. Central to visiting Delhi and gurgaon. We loved the attentive staff and receptionists. The breakfast was absolutely excellent.

N/A

Nice little touches here and there. Minibar included in room rates which is not so with hotels.

Check in counter seems make shift. Staff needs to be more professional. They are good. But laid back. No staff at pool.

Location was good staff was welcoming and ambience was good but limited space for sitting and very very conservative space to sit and do meeting .furniture we’re worst and not comfortable as off a business hotel .I strongly recommend to change them and get comfortable sofas or sittings .

Limited space for sitting , it was so called business hotel but meeting space was limited and not well planned the selection of sitting chairs was worst and not comfortable as meeting business do need to sit for long discuission and meeting space were missing in property .

location, Ambience, Room size and Food

too crowded lobby

Excellent breakfast , thanks to chef Amit Deshwal

Good room size, cleanliness and responsive staff.

The breakfast is average, expected much better. Didn't got it why I was charged extra amount of Rs. 2194 even after paying the entire amount before check in and paying whats ever we ordered for room dine in.

the hotel was beautiful and the staff so lovely. myself and my friend had had a very stressful time before we arrived and the staff were so helpful cannot fault this hotel

nothing

Good breakfast with variety. Check in is easy and staff is helpful. A nice concept by Hyatt .

class

nothing

It was good.. but we felt that quality of food and service is a bit lower than it used to be.. we used to stay there regularly before Covid.. this was our first stay since 2019

Food.. including breakfast need to improve Also during breakfast it was kind of crowded Service was good.. but too many people being served. We had lunch couple of times.. food quality was not exceptional!