Was nice and dark

No bags in the bins

Staff we dealt with were all very friendly and personable. Room, couldn't fault it and the location was awesome. Can't beat having West's Tamworth attached for a great feed and some relaxing beverages.

Beautiful motel, comfiest bedding I have ever experienced. Clean, friendly staff, attached to West Club and so is very conveniently placed.

Poor water pressure in room I stayed in (rm 10)

Location was key for our trip and it was perfect. Rooms are always excellent and the team at The Mercure are friendly and welcoming.

Our door went flat which prevented us from being able to access our room with the room key. In saying this, the issue was dealt with prompting and the team were very apologetic and quick to resolve it. Unfortunately when nearly everything is electronic these things are bound to happen. Could not fault the team though they were brilliant.

Being connected to the West it had things to do outside of the room. Gym & pool area was great and open till 9:30 which gave me time to get settled in after a long day of travelling

Clean Quiet Friendly staff

If I was to be picky, it would be nice to have the option of a fan in the room - for circulation of air.

Very comfortable king size bed.

Lacked peppermint tea bags. Only one comfy chair. Two occupants needs to have two comfy chairs.

the room was so spacious and CLEAN! cleanest hotel i have ever been in by far !

nothing

Nice and clean hotel adjoining the local football club, staff were friendly and helpful.

All good

Price

Staff very helpful and great amenities

Leaving

Great location, loved that we could eat breakfast and dinner at the property. Staff went above and beyond, always cheerful and friendly. Nothing was a problem even organised a late check out at last minute, definitely stay again.

Nothing that we didn't like, apart from us not having the time to use the gym.

Very clean and comfortable with lovely friendly staff

A place to have breakfast

Beautiful, comfortable matress and crispy clean sheets, Spotless bathroom with room to move and stash cosmetics etc. Excellent tiling job , bye the way !

Bed was super comfy So we’re the blankets and pillows Finally a motel that spends money on decent linen and pillows Clean towels and so soft and no stains you can see the cleaner cleans everything, even dusting. A beautiful room for sure. staff were super friendly, offered a hand if I needed it as I was travelling with my 3 year old alone.

Everything was great! probs having bowls, pleated and cutely esp if I wanted to eat in or something like that but overall no problems.

Everything, mostly the outstanding service by staff. Surprisingly I have found great service to be hard to find at many hotels over the last 2 years or so. All staff I encountered were 10/10 in every way. Good Job!

Nothing!

Did not have breakfast

Everything was good